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8 Steps to protect your Property before a fire

11/24/2021 (Permalink)

According to the Insurance Information Institute, in 2019, commercial property fires resulted in $4.3 billion worth of damage, 1,200 injuries, and 110 deaths. We have done hundreds of residential and commercial property fire inspections and have seen the necessity for water and fire restoration first-hand. During our inspections, I find areas that need immediate attention when it comes to fire safety. The Mesa, AZ community has lost 2 major restaurants (Sizzler and The Hub) over the past year due to fire damage along with several other businesses which have been temporarily closed for fire-related issues. Correcting and identifying these 8 concerns will help protect your family, employees, or tenants and property in the event of a fire. an explanation of each will be provided below.

  1. Performing Regular Inspections
  2. Having Visible Exit Signs
  3. Testing Alarms
  4. Conducting fire drills
  5. Communicating your Emergency Plan to Family members or Staff
  6. Creating an electronic version of your plan for easy access
  7. Decluttering halls and doorways
  8. Having properly working fire extinguishers and performing routine inspections on them

Performing Regular Inspections

Every year, businesses should have their fire alarms, extinguishers, sprinklers, and lights inspected. Many firms submit to yearly maintenance in complete disregard of the fact that it is required by law. By failing to maintain your fire safety equipment over time, it might erode away and produce faulty equipment.

After a thorough examination, the inspection business will provide you with a report. The report will contain information such as the date of the inspection, the property's name and address, type of occupancy, any problems that must be addressed, and contact information for the building owner and those interviewed during the inspection. You must keep this document on file for at least 2 years, but it is smart to keep records for a 5-year rolling basis.

One of the most common reasons for missed inspections is due to owners being away. Schedule inspections at a time when you know you'll be able to attend and set a reminder for yourself.

Visible Exit Signs

Another thing that many people overlook is maintaining the building's exit lights. During a fire, things may become chaotic and perplexing. Smoke might cloud vision and make it difficult to find your way around your regular office area. Exit signs with light make it more likely that people will be able to see where they're meant to go and how to escape the building.

These exit signs should be kept in good condition and if they're damaged, second-hand, or counterfeit may be illegal and found out upon inspection.

When a power outage occurs, emergency exit signs are programmed to switch over to emergency power. These illuminated signs must be tested on a regular basis by the tenant to ensure they function properly. This might involve pressing the test button on the sign's side in order to verify that it activates correctly to the standby energy source.

Testing Alarms and Conducting Fire Drills

Fire alarms are frequently regarded as the most essential component of a business's safety program. When an alarm goes off, the people inside have no doubt that a danger exists and they must evacuate.

You should have your renters test the fire alarm system on a regular basis. The majority of systems may be tested through the control panel. Set your control panel to test mode, which means it will not call the fire department and press the button again to activate the alarms. For other types of security, you may need to manually set off the alarms by opening an alarm lever box with a master key and pushing the button within. Keep track of each activating gadget's response to the test and a list of all devices that were activated. If one or more alarms are not working, this data can assist a specialist in finding the

Business owners should perform regular fire drills as part of their emergency action plan. These exercises allow employees to practice getting out and any gaps in the plan that need to be addressed. Although fire drills aren't required by state or federal law, I still recommend performing them on a regular basis to ensure employee safety.

Communicating Your Emergency Action Plan

Businesses that use commercial property should have written emergency action plans in place for employees to ensure that everyone understands the exit routes and what fire emergency procedures are in place.

According to OSHA, employers and employees should have emergency action plans that cover the actions they must take to assure their safety during fire situations. These activities include determining which equipment needs to be shut down and when fire suppression efforts are required. The company owner must guarantee that all workers are knowledgeable on fire suppression procedures and escape routes for each office location.

To go through the emergency action plan with each person at particular intervals, such as when it's created, when an employee's responsibilities change, and when the plan is updated.

Having a digital version of the emergency plan easily accessible

Having a plan in place it great, but let's be honest, in an emergency, we tend to forget things. Having a digital version of the emergency plan on a mobile device is the easiest way to keep everyone on the same page. SERVPRO's free ERP (Emergency Ready Plan) is a great way to have emergency plan information at everyone's fingertips when disaster strikes. It can be downloaded for free from the Apple IOS and Google Play Stores. If you have questions or would like help setting up an ERP for your business or household contact the SERVPRO of North Central Mesa Marketing Department and we will schedule a time to assist you with that.

Decluttering of Walls and Doorways

Many commercial building owners need to keep their tenants informed about the number of wall coverings in the hallways and offices. Copy rooms with jumbled papers and cluttered workplaces are high-risk fire zones, as are extensive bulletin boards covered in paper. A tiny flame may transform these regions into an uncontrollable inferno.

I frequently come across blocked emergency exit doors during my inspections. I advise tenants to inspect their doorways for clear egress on a regular basis. Moved any boxes, equipment, or trash from the doorway in order to expedite the evacuation process.

Fire Extinguishers

In commercial buildings, multipurpose fire extinguishers rated class A, B, and C are required to put out small fires involving wood, paper, oils, and gases. According to OSHA recommendations, extinguishers should be installed 75 feet apart throughout the structure.

Check to see whether your fire extinguishers are properly labeled and within the required weight or gauge limit. The label on the side of the extinguisher will reveal this information. If your fire extinguishers aren't at the correct levels, replace them or recharge them after each use.

Some property management firms charge the tenants for fire extinguishers, while others will supply them. The tenant must be held liable if the building owner demands that they provide the fire extinguishers.

Following these fire safety instructions will guarantee that your tenants and property are safer in the event of a fire. If you have any questions regarding your fire safety system or plan, please contact your local fire department in the Mesa area.

Preparing Your Children for Local Emergencies

11/24/2021 (Permalink)

Preparing your children for local emergenices with fire and fire fighter in the background Preparing Your Children for Local Emergencies

I remember when I was watching the 1989 World Series between the Los Angeles Dodgers and the Oakland A's with my youth group. I was living in Bakersfield, CA at the time which is about 5 hours south of the bay area where a major earthquake in the middle of game 3 on a Wednesday night. We had a long discussion about what we would do as a group to support each other if we were in that situation. Growing up in California we had tons of drills to prepare for what to do if an earthquake hit because we were always told the next major earthquake was "just around the corner." After living in California most of my life my family moved out to Florida right after hurricane Andrew and we dealt with several hurricanes, Tropical Storms, and other crazy flooding events during my time there.

Now that I am raising my family in the Mesa, AZ area my kids don't have the earthquake drills or hurricane drills I had growing up. The other day I was thinking to myself, would they know what to do if a major natural event happened here? Would they know what to do if a massive monsoon hit our area and my wife and I weren't there to tell them what to do?

Will your youngster know what to do if the unexpected happens? Disaster may hit anywhere, and it's usually with no notice. If your kid is put in an emergency scenario and doesn't know what to do, they could be severely harmed or experience serious anxiety for years afterward. In the event of a catastrophe, your child can feel more secure, confident

Preparing Our Children

In the end, educating our youth about preparedness tactics and advice requires the assistance of everyone in the community. Children will learn the significance of a crisis and strive to become classroom and neighborhood leaders, ensuring that everyone is ready for the next catastrophe if everyone contributes their part. The United States Department of Education, the American Red Cross, and the Federal Emergency Management Agency (FEMA) have collaborated to develop the National Strategy for Youth Preparedness Education, which lays out a vision for prepared kids in the United States and how communities may realize it. This paper aims to educate young people and their parents so that communities may better

With 10 easy steps, you can prepare children for emergencies and disasters.

The National Strategy describes nine essential phases that individuals and organizations at all levels of government should follow in order to form a strong and prepared youth community. Here's how you can help your children prepare for a variety of emergencies and catastrophes:

  1. Make it a priority. Making youth preparedness learning programs in schools and civic groups more important enables youngsters to comprehend that being ready is essential in all aspects of their lives.
  2. Examine. If existing youth preparedness programs aren't sufficient, design instructions, tools, and up-to-date protective measures to ensure that the children in your community are given sound guidance.
  3. Support. Parents should engage with communities, local organizations, and schools to prepare their children for an emergency along with other parents in the community.
  4. Connect. Create a connection between local youngsters and the first responder community. As a result of this, your children will be more understanding of how first responders act in an emergency scenario, and they will be more inclined to assist them.
  5. Prepare. Allow your children to become advocates in their neighborhoods and schools to prepare for emergencies before they happen.
  6. Make Family preparedness key. Schools, by their nature, promote broad community participation, so promoting family-based preparedness activities that include curriculum, drills, and specific exercises for all local disasters in the home and in the community can help your children understand what to do when faced with an emergency.
  7. Improve Communication. Coordinate efforts among families, churches, and community organizations to obtain up-to-date information on youth readiness best practices for your community. Local officials can also act as advocates by discussing your region's demands, particularly if it is vulnerable to natural calamities.
  8. Social Media. Identify how you can incorporate youth preparedness education into youth culture. Use social media or local advertising to start a discussion about the value and efficacy of preparedness programs, for example.
  9. Create. Create a long-term approach that recruits, trains, and delivers useful programs to teach kids in your area. Because certain places are known to experience recurrent natural calamities, it's critical to develop a strategy that is tailored to your community's demands.

Your children can get training to feel secure in the face of a disaster if you follow these nine priority steps. When disaster strikes, having the skills they need to understand how to prepare for, respond to, and rebound from a variety of disasters might make all the difference.

The Mesa, AZ Community Emergency Response Team (CERT) Program provides Mesa AZ area citizens with opportunities to learn basic emergency response skills.

Use SERVPRO's free Emergency Ready Plan App to work with children to prepare for emergencies in the home and let them share their experiences with their neighbors. SERVPRO's Emergency Ready Plan (ERP) app is available free of charge in the Google Play and Apple IOS App Store.

SERVPRO Storm Team Mobilization Program

11/24/2021 (Permalink)

SERVPRO Storm Team Mobilization Capabilities with flooded neighborhood in the background SERVPRO Storm Team Mobilization Capabilities

SERVPRO Storm Team

When a major storm event occurs, you need additional comprehensive restoration help! SERVPRO of North Central Mesa is "Ready for whatever happens." This Thanksgiving, the weather should be generally mild around the US. Arizona looks to keep havings its above-average temperatures and mild weather, but starting Sunday, things in the North-East are looking to get a little spicy with snow, ice, and dangerous winds.

When large storm events occur, SERVPRO has mobilization teams across the country able to travel as needed to support recovery after large storm events. This past February, We traveled to San Antonio with the SERVPRO Storm team to help with the relief effort there with hundreds of other franchises in various cities across Texas. When areas need a few hundred crews for a month in a specific area to help with storm recovery, only SERVPRO can make it happen!

When localized storms overwhelm local restoration companies, SERVPRO's storm response helps to manage the volume you need to be served.

Because SERVPRO has answered calls for help in storm situations over the years we have developed a specialized storm team and large loss response network to provide the resources you need - management, crews, and equipment to get service to your property when others cannot.

That's why when disaster strikes, so do we!

This summer the Mesa, AZ East Valley area came pretty close to having a SERVPRO Storm team response because of heavy and active summer monsoons storms. There were several outlying areas in Eastern Arizona and down in Tucson where smaller storm team units mobilized. Hopefully, we don't have a storm event that calls for a Storm team response, but if we do, we will be ready.


  • Best of our best, SERVPRO's Large Loss Response Team recruited to serve your needs
  • An elite group of large loss specialists pre-qualified and strategically positioned throughout the US (approx. 110)
  • Substantial resources through a network of 1,800+ locations nationwide
  • Six and seven-figure projects routinely assigned to our Large Loss Response Team members
  • Clients include: Insurance Companies, Manufacturing Facilities, Hospitality Industry, Restaurants, Property Managers, Universities, Health Care Facilities, Libraries, Churches, Municipalities, Local, State, and Federal Government
  • Corporate oversight and communication on every large loss filed
  • Business interruption minimized due to our timely response
  • Unit Pricing utilized on routine losses, Time and Material recommended on losses exceeding $25,000
  • 24/7/365

Thanksgiving Fire Safety

11/24/2021 (Permalink)

Thanksgiving Fire Safety Tips for Thanksgiving with turkey in background Thanksgiving Fire Safety Tips

We hope you have a HOT Thanksgiving... but not too hot!

Thanksgiving is the busiest day of the year for house fires, with more than three times the typical number of such events. Christmas Day and Christmas Eve were second and third, respectively, with nearly twice the average daily occurrence. On Thanksgiving in 2019, U.S. fire departments responded to around 1,400 home cooking fires. Unattended cooking was by far the most common reason for house fires and fire deaths. Cooking was responsible for half (49%) of all reported home fires in 2015-2019, as well as more than two out of every five (42%) home fire injuries. It is the second greatest cause of home fire fatalities (20%).

Because we want you to be safe this Thanksgiving, here are our
Top 7 safety tips for Thanksgiving:
  1. Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food. When you leave the kitchen and come back, take a moment to make sure that no one has turned on or off any stoves or ovens.
  2. When preparing your turkey, stay in the house and check it frequently.
  3. Keep children away from the stove. The stove will be hot and kids should stay three feet away.
  4. If you have a kid, be sure that any electrical cords from an electric knife, coffee maker, plate warmer, or mixer aren't within reach.
  5. Maintain a safe distance from matches and other lighters for children. Keep them locked up in a high-up cabinet.
  6. Never leave a youngster alone in a room with a lit candle.
  7. Check to see whether your smoke alarms are in working order. Push the test button on each one to verify.
  8. Never use water to put out a grease fire if a fire does start.

In the past, the National Fire Protection Association has advised against frying a turkey in the home. We suggest that if you are going to fry a turkey that you take your chances outside. Here are the steps to frying your turkey outside.

  • Deep-fry your turkey on a flat surface, far away from buildings, garages, and wooden decks.
  • Place the thawed turkey in the fryer basket and put it into the fryer to figure out how much oil is required for frying. Add water until the top of the turkey is just covered. Remove the turkey, allowing any water from inside to drain into the propane fryer. Calculate and mark the waterline, then use it as
  • There should be at least 3 to 5 inches from the fill line to the top of the container so that oil does not boil over.
  • Prepare your turkey, if desired, with any seasonings, marinades, or injected flavor while the oil is heating.
  • When the oil is ready, turn off the burner and carefully lower the turkey into it. Slowly lowering the basket helps to prevent the oil from boiling over. Turn on the heat again.
  • Cook the turkey for 3 to 4 minutes per pound.
  • The turkey is done when the dark meat reaches an internal temperature of 175° F to 180° F, and the white meat reaches an internal temperature of 165° F to 170° F.
  • When the turkey is ready, carefully remove it from the pot and place it on a pan or on paper towels to drain. Allow the turkey to rest for 20 minutes before removing it from the rack or basket.

Are your Solar Panels Safe during a Mesa Summer Monsoon?

11/24/2021 (Permalink)

"Are your Solar Panels Safe durin a Mesa Summer Monsoon?" with SERVPRO logo and house with solar panels in background Are your Solar Panels Safe During a Mesa Summer Monsoon?

Do you get 2 to 3 calls a day for some solar company like I do? It is so annoying! But, we do have solar panels on our house and it is a great way to help offset summer electric bills here in the Arizona summer. This summer we had to have some of our panels repaired as a result of the summer monsoons. If you have or are thinking about getting solar panels on your home, there are some things you need to be aware of come storm season.

Solar panels appear to be delicate, yet they are designed to endure storms without harm. Solar cells are protected by aluminum and glass casings. The majority of high-quality panels are certified for Heavy rain, large hail, and Winds up to 140 miles per hour. Flying debris and roof damage are the most serious threats to their integrity.

Will Panels Stay in Place?

The stability of panels is determined by the position and method of installation. Roof-mounted panels usually rely on lag bolts fastened to roof beams to ensure that they can withstand very strong uplift forces generated by high winds, hurricanes, or tornadoes. Panels in other locations should be secured to withstand the usual monsoon winds known to cause damage to solar panels in Mesa, AZ.

Will Panels Break?

Solar installers and repair experts keep track of the reasons behind any damaged solar panels they find. Panels can endure one-inch hail impacting at 50 mph, but they might not be able to withstand substantial flying debris in the case of a hurricane or tornado. If a roof is damaged by storms, mounted panels may also be dislodged and subjected to fracture. When recommending locations and methods for keeping panels in place, solar installers take these factors into consideration.

Will Panels Keep Working if damaged or moved out of place?

If a solar panel is damaged during a storm, it should continue to function normally. Invest in high-quality panels that are certified for likely variations in weather. If you believe that your panels have been damaged as a result of a storm, you might want to contact a solar power professional.

If you notice panel damage after a storm, contact your solar power company or installation service. If your house has also been damaged by the weather, set up an appointment for a consultation with a storm damage repair business in Mesa, AZ.

How to Avoid Water Damage in your Office From Fire Sprinkler Systems

11/24/2021 (Permalink)

How to Avoid Water Damage from Fire Sprinkler Systems with fire sprinkler in background How to Avoid Water Damage from Fire Sprinkler Systems

Here come the holidays! While it is a great time of year to get away from work, You should make sure your offices are as prepared for the holidays as you are if they are going to be empty for days or weeks at a time

While fire sprinklers are almost certainly a required component of any company, it is critical to conduct regular sprinkler maintenance to ensure the proper functioning and minimize the risk of early discharge. When performing routine maintenance, you should pay attention to at least four areas.

  1. Check the sprinklers for Surface Damage
  2. Check the Sprinklers for Separation of Parts
  3. Make sure temperature controls are working properly
  4. Check for Vandalism of Sprinkler System

Checking Sprinklers for Surface Damage

While inspecting your sprinkler system, you may come across areas of corrosion. This can be normal damage; however, if it is not dealt with, it can lead to a burst pipe, as rusting weakens the waterline. To prevent corrosion, you should inspect your sprinkler system for any minor leaks and repair them once found.

Checking the Sprinkler System for Parts Separation

If you come across sprinkler heads that are showing signs of separation, this can be an indication of mechanical damage. In this instance, complete separation can occur from minimal impact, resulting in an open water line and causing flooding in your building. If you notice signs of separation, you should immediately call in a professional to remedy the situation.

Make Sure Temperature Controls are Working Properly

Fire sprinklers cannot differentiate between heat from a heating unit and heat from a fire. If the sprinklers sense a temperature above a certain level, they may be triggered. Additionally, heat is not the only thing you have to be concerned about when performing sprinkler maintenance checks, as frigid temperatures can cause freezing in the sprinkler lines, which can lead to separation and failure of the pipes. Therefore, it is essential to maintain a consistent temperature in areas where sprinklers are located and to avoid any drastic fluctuations.

Check Sprinkler Systems for Possible Vandalism

An unfortunate need for inspection is the possibility of vandalism. Whatever the reasoning behind the vandalism, the culprit may cause significant damage to your sprinkler system that is not immediately evident, leading to a delayed event that is meant to produce the most damage possible.

As sprinkler systems are typically a requirement in commercial buildings in Mesa, AZ. It is essential to maintain them properly to ensure their effective operation. Sprinkler maintenance does not have to be a complicated process and can be simple when you know the most common areas to check.

Emergency Prep: Home Fire Safety Zones

9/22/2021 (Permalink)

Property Fire Safety Zones House on fire in the background with silhouette of firefighter in the middle. With the text "Property Fire zones for Emergency Preparedness" and Logo

Oh, the horrors of a house fire. If you have been unfortunate enough to experience this firsthand before, then you know how devastating it can be. In Arizona, there have been 4 firefighter fatalities and 15 home fire fatalites in 2021 alone.

But what if there was something that could help prevent your home from catching on fire in the first place? Well, there is! In this blog post we will discuss 3 ignition zones around a property and how to prepare for a potential disaster. We'll also talk about some safety tips that may help keep your family safe during a time when they're most vulnerable.

What is the Home Ignition Zone

Following some groundbreaking experimental research on how houses ignite as a result of radiant heat, retired USDA Forest Service fire scientist Jack Cohen developed the idea of the home ignition zone in the late 1990s. The HIZ is made up of three areas.

Immediate zone

The Immediate Zone is the home and the region 0-5 feet from the furthest connected exterior point of the house, which is deemed a non-combustible area. According to science, this is the most critical zone to act swiftly on since it is most susceptible to embers.

  1. Gutters and roofing that have been clogged with dead leaves, debris, and pine needles may catch fire. Replace any missing or loose shingles or roof tiles to prevent ember penetration.
  2. Install 1/8 inch metal mesh screening to reduce embers that may flow through vents in the eaves.
  3. To prevent embers, clean out the exterior attic vents and install 1/8-inch metal mesh screening.
  4. Repair or replace damaged or missing window screens, as well as any broken windows. Wire mesh should be used to screen or box in locations beneath patios and decks to prevent debris and combustible materials from accumulating.
  5. Remove any combustible material from the exterior of the wall – mulch, flammable plants, leaves and needles, firewood piles - anything that might burn. Anything stored beneath decks or porches should be removed.

Intermediate zone

The intermediate Zone is located 5-30 feet from the furthest exterior point of the home. Landscaping/hardscaping - utilizing meticulous landscaping or making gaps that might assist influence and control fire activity

  1. Large stationary propane tanks should be clear of vegetation.
  2. Add sections of wood chips or other fuel to the fire. You can also make a fire pit from bricks and metal sheeting on your own, which is an excellent way to entertain guests outdoors in the summer!
  3. Keep lawns and native grasses trimmed to about of four inches in height.
  4. Ladder fuels are vegetation under trees which allow fires to reach higher up areas of large trees. You should remove ladder fuels so a fires can't reach the tops of the trees. Trim trees up to 6 or 10 feet from the base; don't prune smaller trees over a third of the tree's overall height.
  5. Plant trees with enough spacing to have at least 18 feet between crowns. The distance should increase in relation to the percentage of slope.
  6. To minimize the risk of wind damage, trees should not be planted closer than ten feet from the building's edge.
  7. Trees and shrubs in this zone should be planted in small groups of three or four to break up the monotony of the vegetation across the field.

Extended zone

The Extended Zone is up to 200 feet from the property's structure, but generally targeted to 30-100 feet from the home. The aim isn't to eliminate fire; rather, it is to obstruct fire's route and keep flames small and on the ground. Landscaping - eliminating afire should be avoided, since this will only hinder efforts for flame control.

  1. Remove significant accumulations of ground litter/debris.
  2. Get rid of any dead plant or tree debris.
  3. Remove small conifers that have sprouted between mature trees.
  4. Remove any vegetation growing near storage sheds or other outbuildings within this zone.
  5. Trees should be placed at least 30 to 60 feet from the house, with a minimum distance of 12 feet between canopy tops.*
  6. There should be at least 6 feet between canopy tops for trees within 60 to 100 feet from the property structure.*

The distances listed for crown spacing are only guidelines based on NFPA 1144. However, due to slope, the species of trees involved, and other site-specific factors, the crown spacing required to reduce or prevent crown fire hazard might be far greater than that suggested by NFPA 1144. 

If you need fire damage restoration for your property please give us a call - SERVPRO of North Central Mesa (480) 553-7103

If you are interested in information about preparing your Mesa, Arizona property for a fire, we can help as well. You can call us at the same number above and we will have someone from out community outreach team contact you to set up a free consultation for information.

Commercial Fire Damage Restoration Services in Mesa, Arizona

7/20/2021 (Permalink)

Fire damaged business in Mesa, AZ that has since been reconstructed Commercial Fire Damage Restoration Services in Mesa, AZ

Our Fast, Reliable Experts Work Around the Clock

SERVPRO of North Central Mesa crews specialize in fire damage restoration of commercial properties, including condos, office buildings, Large and small storefronts, and apartment complexes. Our IICRC certified damage restoration specialists have the training and tools necessary to not only accurately assess the damage, but also perform lasting repairs that help the building return to its pre-damaged condition. We work with several property management companies in Mesa AZ and are always looking to extend our services out to other property management companies looking for new vendors. We are available 24/7 for your business emergencies. We also work with all types of insurance and self-pay situations.

Same Great Service for Commercial Properties

Clients have access to a range of commercial cleaning and restoration services, including:

  • 24/7 emergency services
  • Fire Damage Cleanup and Disposal
  • Fire Damage Odor Elimination
  • Structural Repair and Restoration
  • Mold remediation and removal From Water used to extinguish the fire.
  • Sewage cleanup
  • Fire and smoke damage restoration
  • Carpet cleaning, repairing, and replacement.
  • Complete Mitigation and Restoration. From beginning to End, from small properties to large multi structured properties. We do it all!

Trust Your Commercial Property to the Experts

When it comes to commercial property damage restoration, our team is by your side. You'll never be alone when we have you covered each step of the way from initial consultation through final quality check. We can handle insurance companies and adjusters for you so that one professional takes care of another! And with fully insured technicians trained in top-quality services, there's nothing stopping us covering all aspects professionally and correctly while giving back full support where needed most - trust us when we say: "we've got your back."

Customer satisfaction is not just important but crucial here at SERVPRO of North Central Mesa because we know how much goes into making sure everything runs smoothly both before and after a fire affects your commercial property. SERVPRO is the most recognized name in the restoration industry. We have the national support to handle any fire loss and the local expertise to know what you need in your market for your business to return to full steam.

Hear What our Commercial Clients Have Said:

Scott Sclossberg

5-Star Google Review

I use Kevin exclusively for alll of my Farmers Insurance clients when there is any type of water emergency. I have the utmost confidence that he will treat my clients with compassion in their time of need. Every client he has workked with has raved about the service they received at a fair price. I highly recommend SERVPRO of North Central Mesa!

Bobby Butler

5-Star Google Review

We had a fire in one of our rental units in Mesa. They came out to the property within about an hour from the time we called. Their work was done very well and quicker than the quotes we got from some other restoration companies we called. They are the best as far as I am concerned. They helped us deal with the insurance company, who was a nightmare to deal with. Very happy. I would highly recommend them.

Douglas Bost

5-Star Google Review

We have used quite a few companies for our water issues for our rental units. These guys are the best water damage companies we have used. No questions asked. Levi and Adam and the other guys who come with them are always very professional and respectful of our renters. (That gets pretty tricky sometimes because we have some awfully odd people renting from us. I hope they don’t see this…)They are fast getting to the job and they try to dry as much in place as possible so we don’t end up having huge reconstruction bills. You need to try using these guys, we use them for everything.

Burks Lawrence

5-Star Google Review

So, we had a flood in our office because of the business next door. We were out of commission for about a month and just when we were about to get back to work covid hit. OMH. I appreciated the fact that they worked so hard to get us back to work quickly. So, about a week after everything get shut down I get a call from their marketing dept. I thought that was odd. They said they wanted to help us out with our google maps listing and some other online things to keep us busy while we weren't able to actually work with customers. Brian and Kevin did a zoom call with us to show us how we were using our google listing wrong and what we could do to fix it and how to manage it in the future. They showed us some other things to help us out online and with our social media as well. But, like, they are a restoration company and they are calling to help us out with our marketing because of everything going on. Talk about going the extra mile. That meant a lot to us and it helped us out a lot. They really know what they are doing too. absolutely fantastic.

Charles Bronson

5-Star Google Review

We had a disastrous tub overflow at our home while it was being rented. Our notice was " guest say water coming out of ceiling" We are out of the country so I googled and found SERVPRO mesa I spoke with Bridget and explained the problem and that I was out of the country she went into action. They were at our home within the hour. Our representative met them at our home, they set up and began the clean up process. When that was completed and drying was to their approved rate we spoke with Paul and Adam who gave us a competitive quote. Keep in mind we received quotes from 5 different contractors. We choose SERVPRO to do the restoration work and could not have made a better choice. We just got pictures of the completed job and WOW you can not tell that work was ever done. No Patch marks, paint was a perfect match we could not be happier and all was done from 4000 miles away. Thank you so much to all the SERVPRO team in east mesa Bridget, Paul, Adam, Adam, and Ivy You guys rock! I might also mention although it is a National name they are a family owned Franchise. To put it in short If you have the need Call them it will be the best call you make. Thank you again Charles and Kessley Bronson Mesa Az

Tips for Keeping Your Mesa, AZ Commercial Property Clean

7/8/2021 (Permalink)

Commercial Property in back ground on street intersection with blog post title US Bank Building at Main Street and Macdonald in historic downtown Mesa, Arizona

Spring & Summer time is the perfect opportunity for deep cleaning, as it's often overlooked during other times of year.  Although spring-cleaning has traditionally been associated with residential homes, commercial places also need to deal with bacteria and messes that grow throughout winter months when people are cooped up inside due to cold weather outside. A good clean will help make your workplace more open; additionally a welcoming environment encourages customers who may want to visit! Below you'll find some areas in every building worth inspecting:


Window Cleaning

Windows are one of the simplest yet crucial areas to keep clean. Beyond making sure you have squeaky clean windows, check to make sure they have tight seals so that cool air doesn't seep out and warm air in winter months can stay inside as well preventing water collecting on the outside surfaces where it could trickle through small gaps into your home. Checking caulking and weather stripping remains intact ensures money is saved for future repairs or replacements!

This may sound like a drag but keeping up with window maintenance will save time (and energy) down the road because leaks from within can be prevented before disaster strikes if any issues arise when checking these components now.

Landscape Upkeep and Upgrades

Landscape planning is crucial to the success of your business.  Now that it's spring, now is a great time for you or someone else to make sure all the weeds are plucked out, mow any grass present in order to keep up with customers' expectations on how well-groomed your property should be. Additionally this could also be a good time for some landscapers if they want an update or just need something new because flowers can add more beauty than weeding alone ever will!


If you're switching your building’s air flow system from heating to cooling, now is the best time for a quality check. Test out your system by running it; make sure that everything works properly and replace any outdated parts if necessary. Clean out the ventilation systems with dust particles or other debris lying inside them- ventilators are rarely cleaned which can lead to pest infestation or mold problems when cleaning vents/ducts of all buildings owners who neglect this step while in hot weather conditions! Not only that, but unclean ventilation systems can also cause a fire hazard. Would you rather have a professional cleaning company come to clean it out for you? Give us a call, we know a guy… (480) 553-7103

Pest Control Maintenance

Pest control has been a constant battle for years. Spring brings back the plant life that sustains us, but also introduces swarms of bugs and other pests. It’s important to take preventative measures in order to avoid being forced into costly fumigations or shut downs during peak seasons which can be detrimental on your bottom line as well as customer service satisfaction levels. If you have persistent pest problems year after year then there are probably some exterior factors outside of your business attracting these invaders such as landscaping issues or defects within the building itself like an open window near ground level where they could get inside easily with no security measures put up by previous owners who might not even live nearby anymore!



Dusting is one of the most overlooked cleaning tasks. Once dust accumulates, it can lead to other problems such as mold and mildew buildup or infestation by pests like bed bugs.

Dust has a tendency to accumulate in places that are hard for us humans with our tiny arms, short height, and limited mobility (like under your couch) because we don't go there often enough! Make sure you grab all those neglected areas when getting prepared for this month's deep clean so that not only will these spots be cleaner but they'll also stay nice-and-dust free until next time around. Here are 4 tips to help you when dusting

  1. 1. Be sure to dust off all surfaces, including the tops of cabinets
  2. 2. Dust bookshelves and other furniture that are covered in dust
  3. 3. Check high shelves for cobwebs or any other signs of dirtiness
  4. 4. Clean out air vents with a vacuum cleaner or duster

Flooring and Carpet Upkeep

The rainy monsoon season is here and hopefully by now everyone’s back to work. We all know how dirty our carpets get as people come in from a rainfall with their shoes on...which means dirt buildup starts happening right away inside too. Protect against this grime build-up by buying some strong cleaners and vacuuming regularly; but don't stop there--give your floors extra attention at least once or twice per year (particularly after heavy traffic) and have a professional carpet cleaner give them a good long scrubbing as well!

Keeping the office clean and organized

Here are some tips to keeping the office clean and organized:

  • Make sure you have enough storage space for everything in your office. Get rid of the stuff that doesn't belong and find ways to store what does.
  • Have a designated spot for recycling, trash, and other things that need to be taken out regularly. This will keep your office looking nice and organized.
  • At the end of the day, or when workers are working remotely,encourage them to make sure their workspace is tidy before they leave the room or step away from your computer screen so there's no cleaning up needed when they get back!  - Keep any food items in an area where they won't be a distraction, cause damage, or get forgotten about and go bad.
  • Don't let your office get cluttered! Set aside some time each day to tidy up the space you use and organize what you need on hand.

Keep your office disinfected

Okay, by now you have heard the disinfecting suggestion enough for a lifetime because of COVID19. But really it should have been being done this whole time. It was brought to a highlight because of COVID19, but imagine how much less people would have gotten sick if it had just been a routine part of cleaning this whole time. Keeping your workforce from getting sick from anything, not just COVID19, would keep their medical costs lower and keep them working and more productive. That’s good for everyone!

Why SERVPRO? We lead the industry in keeping your property Disinfected and Clean!

4/20/2021 (Permalink)

Why SERVPRO - We Are Industry Leaders in Keeping your properties clean and disinfected" text, with cleaners in background SERVPRO of North Central Mesa: We'll keep you clean!

With the COVID19 restrictions being lifted in Arizona Keeping Your Properties clean is even more important than ever!

Did you know that SERVPRO of North Central Mesa offers residential and commercial cleaning services? Our team of professionals have the expertise to provide a deeper clean to leave your home or business looking its best! Even with COVID19 restrictions being lifted for the most part in the state of Arizona, one thing we learned over the past year is that you never know what is coming around the corner.

Being continually prepared for whatever unexpected thing comes around the corner is extremely important. Having an ongoing, specific, and professional cleaning plan in place is imperative for your business and should be considered for your residential property as well. 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the CDC. We have over a decade of experience in dealing with biological contaminants. We will go beyond the scope of work that your regular janitorial staff perform on a daily basis.

We Follow CDC Cleaning Guidelines

The Centers for Disease Control and Prevention encourage cleaning of high-touch surface areas such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in its guidance for commercial properties include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Playground Equipment
  • Offices
  • Shelving/Racks
  • Retail Shopping Spaces
  • Water Fountains
  • Sales Counters
  • Carpets
  • Rugs
  • Stair Handrails
  • Elevators
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there are currently no products tested against the COVID19 strain of coronavirus, we do follow all of the guidelines as provided by the CDC and our local authorities.

Certified: SERVPRO Cleaned!

Have you heard of Certified: SERVPRO Cleaned? It is SERVPRO’s new defensive pathogen cleaning program that goes far beyond standard janitorial cleaning practices most businesses maintain. It should be a serious consideration to add to any cleaning plan for any commercial property. SERVPRO has over 50 years of experience in biochemical spill remediation and decontamination. 

To get more information about getting a consultation with a local trained technician from SERVPRO of North Central Mesa, or to learn more about all the services that we offer, please to give our office a call at (480) 553-7103.