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National Preparedness Month 2020

8/25/2020 (Permalink)

National Emergency Prep Month Picture with storm in background September 2020 is National Emergency Preparedness Month

September is National Preparedness Month

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and cannot only devastate individuals and neighborhoods but entire communities.

It's not always the natural events that you have to worry about. Sometimes you have something like COVID19 hit out of the blue that catches pretty much everyone by surprise. Here are some things you can do to be prepared. 

Make and practice your Emergency Plan

Do you have an evacuation and Sheltering Place plan? Do you have a plan to communicate with your family before, during, and after an incident? Do you have an emergency supply kit?

Is your plan written out? Is it somewhere easily accessible? Make sure your family or employees are informed about and have practiced with your emergency plan. Be sure to sign up for alerts and warnings for your area and download other necessary apps to stay informed, such as the FEMA app. 

If you are in areas where the weather is a constant threat you might want to consider using windy.com to track your local weather. Their website and Android/IOS Apps have a ton of information and are easy to use.

Learn life-saving skills

  1. Do you or someone in your family know CPR? 
  2. Could you turn off your natural gas if necessary? 
  3. Do you know how to take cover in an earthquake? 

Knowing these life-saving skills could mean life or death in an emergency situation for you, your family, or your neighbors.

Check your insurance coverage

Have you reviewed your insurance coverage recently to see if you're covered in a disaster? Evaluate which hazards are relevant to your area and obtain the appropriate insurance for your home business and other property and become familiar with your coverage.

Save for an emergency

Are you prepared financially in case of a disaster? Does your family have an emergency fund for unexpected expenses after a fire? Check out email emergency Financial first aid kit for an in-depth document to help you identify and compile important documents and account information on all in one spot. Just search EFFAK on fema.gov for the free PDF.

Financial resources aren't the only thing you should think about saving for a rainy day. Having food storage is another great way to prepare for an unforeseen disaster or pandemic. We will have a followup article specifically addressing ways to prepare food storage that is really useful.

Whether it's a flood, fire, or extreme winter weather, we must work together as a team to help ensure our family, businesses, places of worship, and neighborhoods are prepared. Contact SERVPRO North Central Mesa to find out how we can help make it “Like it never even happened,” in your life.

How to stay safe during the 2020 Monsoon season in Mesa AZ

8/18/2020 (Permalink)

Dust Storm over Mesa AZ streets Mesa AZ 2020 Dust Storm from a Monsoon

Monsoon season officially started in 2020 on June 15th. This week we are finally starting to see it raise its ugly head. Twice this week Maricopa and Pinal counties have been hit by mostly nighttime monsoon winds gusts accompanied by the lightning lighting up the sky that kept my youngest son up way too late last night. There doesn’t look like there will be much of a reprieve from the heat and nighttime storms any time this week. Luckily there doesn’t seem to be much of a risk of flash flooding because the actual rainfall has not been very high and is not expected to increase either.

Usually, monsoon worries are surrounded by thoughts of property damage and flooding. In this case, the winds are definitely an issue and could very easily cause damage to residential or commercial properties. But the main concern, with the current record heatwave, is the potential of the high winds from the storms to damage properties to the point to where they are not able to be climate controlled or damaging utility lines that supply neighborhoods with power. If that happens, there could be a lot of families with spoiled refrigerator and freezer food and no way to keep themselves cool from the heat.

So, what can you do to be prepared? First of all, If you have damage to your property, call SERVPRO of North Central Mesa right away at (480) 553-7103. Next, Be informed with the following resources.

Maricopa County Heat Relief, Cooling station location maps:

  1. Maricopa County Heat Relief Map
  2. ASU Resilient Infrastructure Lab Heat Relief and Cooling Station Map

(ASU’s RIL Map is great because it contains address and phone number information so you can call ahead to verify their availability to assist you. 

Interactive Maps from the National Weather Service

Phoenix/Mesa AZ Monsoon Threat Index:  https://www.weather.gov/psr/

Phoenix/Mesa AZ Interactive Live Radar Map: https://radar.weather.gov/radar.php?rid=iwa&product=NCR&overlay=11101111&loop=no

Phoenix AZ Current Conditions and Upcoming Weather alerts:

https://forecast.weather.gov/MapClick.php?lat=33.44825000000003&lon=-112.07579999999996#.Xzw6T-hKgkk

Mesa-East Valley AZ Current Conditions and Upcoming Weather Alerts:

https://forecast.weather.gov/MapClick.php?lat=33.417&lon=-111.8315#.Xzw5yuhKgkk

National Weather Service Social Media

Mesa Area Local Social Profiles for the National Weather Service

Facebook: https://www.facebook.com/NWSPhoenix/

Twitter: https://twitter.com/NWSPhoenix

YouTube: https://www.youtube.com/user/NWSPhoenix 

Exhaust Vents Are Household Fire Hazards

8/10/2020 (Permalink)

bathroom ceiling vent Dirty bathroom and laundry room ceiling vents can be a huge fire hazard.

Bathroom and Laundry Room Vents - Hidden Household Fire Hazards

There are a lot of things that new homeowners are not taught when buying a new home. Most of those issues have to deal with routine maintenance of the home. Recently, we have had a few fire restoration jobs from Mesa Arizona that came in relatively close together where the cause of the fire was the bathroom/laundry room vents. Not something you hear about every day. Personally, we bought our house around 10 years ago and we haven’t ever really thought about cleaning the vents in our bathrooms or laundry room. We did put up some wire mesh around them though to prevent scorpions from getting through. But, never thought about cleaning them out. Until I started working with SERVPRO that is. There are a lot of things we do differently now.

Most people are not aware that dirty air ducts can be a fire hazard. Also, a lot of people don’t know that an insurance claim for a fire started by maintenance neglect will generally not be covered. So, this is important! Dust, lint, and other materials could serve as an ignition if the fan gets too hot. Here in Arizona, especially during the summer, that can be a huge hazard. 

Cleaning your air vents out is not really hard to do. It does take some time and dust can get everywhere. So you will want to wear some eye protection and should wear a mask. Of course, most people are wearing masks everywhere nowadays anyway. So a mask should be easy to find laying around. Below we will discuss the steps to cleaning your air vent and some of the tools you will want to have on hand.

  1. Put on protective gear such as eye protection and a mask. Dust and dirt will be stirred up during the process and you really don’t want that getting into your eyes or airways. Wearing gloves might be a good idea as well, though not really necessary.
  2. Take the vent cover off of the vent. This can seem a little tricky. Sometimes, if the vent was placed prior to any painting that has been done on the ceiling, there could be a slight bond there at the edges. Usually slightly shifting the vent cover back and forth will break that. Sometimes using a flathead screwdriver to slightly move it will also work.
  3. When you are pulling the vent cover down, do it gently as there are spring clamps holding the vent cover in place. If you bring the cover down a little you will see them. Squeeze the sides of the clamp together to release them and then remove the vent cover. You might want to look up a youtube video showing that done. It sounds easy, but it makes more sense when you have actually seen it done.
  4. Next you will want to find the power plug and pull it out so it doesn’t accidentally turn on somehow while you are in the process of cleaning or removing the vent. Trust me, that could cause all kinds of issues.
  5. Now you have a decision to make. It really depends on how clean you want to get your vent. You could clean it in place or remove it to clean it more thoroughly. If you choose to clean it in place you will want to use a vacuum cleaner hose attachment, a rag, q tips, and cleaning solution. Obviously, if you take the vent out you will have better access to clean the nooks and crannies. I would suggest cleaning your vents by removing the whole vent. But cleaning it out without removing it is better than not doing it at all, and you don’t have to worry about having fun putting the vent back up into place.

You should consider cleaning your vents around ever 6 months or at least once a year. Sometimes people are under the impression that if they have someone come out to clean their air ducts, that is covered as well. While it is a good idea to have your air ducts cleaned, they do not clean your vents at the same time. 

Doing these kinds of routine household maintenance chores may seem like a pain to deal with. However, they could really pay off in the long run if it helps you avoid a fire in your home.

Water Damage Restoration job in San Tan Valley AZ

7/30/2020 (Permalink)

water damage restoration equipment in the back of a green box truck SERVPRO of North Central Mesa water damage restoration equipment

Water Damage Restoration Job in San Tan Valley

Last week we had a water damage restoration job we were working on out in San Tan Valley. The cause of loss actually occurred around 3 months ago, right when everything started getting shut down due to the COVID19 issue. Somehow the pipe underneath their kitchen sink broke and water started shooting out from underneath the sink. Luckily they were home because everyone was home, and they caught the issue before it got too serious. Or so they thought. 

In response to the pipe break they turned off the water main outside, cleaned up the water that had flowed into the kitchen, dining room, and living room and fixed the pipe. Everything felt dry, and the fixed pipe seemed to be working well. They thought they were in the clear and avoided a potentially huge disaster. 

But Wait… There’s More!

Fast forward 3 months, they noticed some discoloration on the sink cabinet while looking for some cleaning supplies. They thought it might be mold, so they called us out there to come to take a look at it. We went to check it out and were pretty positive it was mold growth. (technically we don’t do mold testing because it presents a bit of a conflict of interest.) So we had Randy at Adaptive, our Environmental Consultant who does mold testing, come do a mold test. Sure enough, it was mold and it had spread through most of the bottom kitchen cabinet and had affected a lot of the drywall behind the cabinetry. Pretty much everything had to come out to be replaced along with the tile flooring throughout the kitchen.

They didn’t think to have someone come take a look at things because they thought they had dried everything out. Most restoration companies have advanced equipment to see issues most people aren’t able to detect with their hands and eyes. What seems to be dry could very well be saturated with water and waiting to produce mold. The job mentioned previously quickly escalated to a $15,000 plus fix and it could have been avoided by having us come out to see what you can’t. Generally, when we get called out to one of these jobs there is some saturation in the cabinetry and flooring. If we are able to catch it in time and dry everything in place it may cost $600 to $1200 to fix instead of $15,000+.

What’s worse is that their insurance company didn’t cover the loss because they considered it negligence because it wasn’t properly taken care of during the original event. That stung. 

Our Water Damage Restoration Tools

SERVPRO of North Central Mesa uses top of the line water damage restoration technology to help our customers get the best results possible. You might be curious about what all we use when we are coming out to inspect your property. I’m going to list most of that equipment here. 

Moisture Detection Technology

Moisture sensors and readers are used to detect the amount of moisture on specific surfaces and materials and in the specific area in general. We have penetrating and non-penetrating sensors that show us the amount of moisture and saturation in walls, cabinets, and other items. We are able to monitor the amount of moisture on surfaces so we know when they have been completely dried out. We use Thermo hygrometers to measure the temperature and relative humidity of the area affected. It allows us to make calculations to create the optimal drying conditions.

Fans and Dehumidifiers

These guys are the workhorses. You may have seen some of our work on Instagram. If so, you might know that a lot of our fans look like snails. That’s what we call them too. We have other fans that also look like mini spaceships. You might have guessed that they are a bit more effective than that box fan you may be used to keep your rooms from feeling like a fryer in the Arizona summer. You would be right. They can also be pretty loud depending on the surrounding environment. So be prepared for that. The dehumidifiers are one of our secret weapons. They suck the moisture out of the area surrounding the affected area being dried out to speed up the drying time. They are pretty cool machines, but before you rush out to buy one to play with, realize that they will set you back around a couple thousand bucks!

Disinfectant Fogging and Deodorization

Assuming we are able to dry everything in place and not cut out any drywall or other materials, the job is almost done. Generally, disinfection and deodorization services will also be required. The disinfection usually involves wiping down surfaces with our proprietary hospital grade cleaners. Occasionally ultra low-volume fogging machines or thermal foggers may be required to reach hard to reach areas. You may have seen us using these machines in person or on social media lately with all of the disinfectant fogging we have been doing for local businesses and some of the local law enforcement vehicles. It’s basically the same concept. We are just targeting mold instead of COVID19

We use commercial grade ozone machines to get rid of any lingering smells if there are any. They do some pretty serious work. When we use them the areas that we use them in have to be vacated for the duration of the treatment. That could be anywhere from 12 to 24 hours. A nice time for a vacation or camping trip!

If you have any questions about an issue that pops up in your residential or commercial property please feel free to reach out to us. We are here to help. Generally, our goal is to dry as much material in place as possible to keep and repair costs and times as low as possible. No one likes living in a construction zone and insurance companies, and those who end up not being covered, appreciate the fact that we try to keep repair bills as low as possible. 

Certified: SERVPRO Cleaned - Disinfectant Cleaning for your Mesa AZ Business

7/14/2020 (Permalink)

Let us help you get back to business

As our communities re-open, close, and re-open around Arizona, we’re all moving back toward a new version of what’s normal. Visitors and customers for our businesses and employees who work in our businesses in Mesa AZ have new expectations of the places they work in and frequent. A recent poll taken as communities across the nation were opening up the first time showed us that of the 89% of respondents who were hesitant about returning to brick and mortar businesses, about half were specifically worried about the cleanliness and cleanliness protocols of the businesses they would be visiting. Businesses are now expected to have a higher level of awareness about the cleanliness of their businesses than before the COVID-19 pandemic

The Certified: SERVPRO Cleaned initiative is a defensive cleaning program we are offering to businesses and commercial locations to assist them in addressing the current COVID-19 pandemic. This proactive viral pathogen cleaning regimen goes well beyond conventional janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

SERVPRO is recognized as the #1 choice in cleanup and restoration* nationwide, and we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water restoration services, SERVPRO professionals are trained and experienced in biohazard decontamination, chemical spills, crime scene cleanup, and vandalism cleanup – always adhering to the cleaning and decontamination standards set by the CDC and local authorities. 

From formulating and creating our own proprietary cleaning products, like SERVPROXIDE, to taking the utmost care while disinfecting, we will ensure you and your business(es) are set up to promote consumer confidence as the mesa community continues to reopen.

Consult, Clean, and Certify - The 3 C’s of Cleanliness

The stakes are this high in the current economy when you are looking to reopen your business, not only for your future customers and clients but for your employees as well. You are going to want to work with a partner who has experience and credibility assisting you in your efforts to reopen. SERVPRO has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes using over 50 decades of industry experience. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program’s foundation is built with what we call our 3 C’s: Consult, Clean, and Certify.

  • Consult – Your business is different from any other, which is why you’ll be assigned a Cleaning Protocol Consultant who will work with you to understand your business and will create a cleaning program to meet your business’ specific needs. Your program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, congestion points, and any other specific needs your business has.
  • Clean – Based on your specific business’ needs, your location will undergo a thorough, deep clean, using our exclusive cleaning products, performed according to protocols set forth by SERVPRO complying with the CDC guidelines. Our employees have years of experience in this industry, and we will go beyond the scope of work that regular janitorial staff performs. We are not trying to replace them, we work in compliment with them. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning as quickly as we are able to ensure you get back to your business operations as quickly as possible. 
  • Certify - When your business has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that lets your customers and employees know that you’ve selected a higher standard of cleaning to help protect them. We will update the date on the Certified: SERVPRO Cleaned signage so your customers and employees know that your efforts are ongoing and not a one-time thing.

Call SERVPRO of North Central Mesa today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help you – 24/7 – until your life is back to normal.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on the first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

SERVPRO is a proud vendor for Farmers Insurance

7/14/2020 (Permalink)

Did you know that SERVPRO is part of the Farmers Emergency Mitigation Referral Program for water damage restoration. We are so very excited to be their preferred vendor and to have the opportunity to service Farmers Insurance’s customers in the Mesa, AZ area. SERVPRO and its franchises have service agreements with many insurance companies across the country and Farmers Insurance is one of the largest insurance groups in the United States.

So, what does this mean for Farmers Insurance agents? Benefits.

As an agent, you care deeply about your customers, and you’re always looking out for their best interests. Farmer’s Agents can benefit from referring their customers to SERVPRO of North Central Mesa in the following ways.

Customer Service

Customer service is vital in any industry, especially in the fire and water restoration business, and it’s one of the many benefits agents will reap by referring us. SERVPRO of North Central Mesa’s professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide exemplary customer satisfaction.

The science of restoration can be quite complex, but SERVPRO of North Central Mesa makes it easy. We are well-equipped, highly trained, have advanced technology and customer diplomacy to handle any size disaster.

Customer Retention

When you have satisfied customers, they can convert to a higher rate of policy retention and renewals. And, ultimately, they will become brand ambassadors for your company, which, as a result, the influx of qualified leads. It will be like the gift that keeps on giving.

SERVPRO of North Central Mesa thoroughly documents and communicates each step of the restoration process. We keep you in the loop because informed customers are happy customers. In fact, that’s one of our mottos: create happy customers. We’re with you throughout the entire journey. Furthermore, we produce the correct claim documentation the required for fast, easy, and effective claim processing.

Additional Product Sales

We’ve all heard the saying, happy wife, happy life. We have that same philosophy for our customers. When customers are satisfied, they are more apt to provide new referrals and to be more receptive to allow you to offer additional insurance options.

If a large-scale disaster or storm hits, SERVPRO of North Central Mesa’s’ System has the resources to get to customers quickly and efficiently. When their needs are met, your relationship has added value.

Limited Warranty Two Years’ Labor/One Year Materials  

Customers enjoy knowing we will not only meet expectations but exceed expectations, or we will provide re-service at no additional cost for up to two years. That’s part of the preferred vendor program.

We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free from defects.

As you can see, there are benefits and real value when Farmer’s agents refer their favorite customers to SERVPRO of North Central Mesa. We would like to take this opportune time to thank Farmers Insurance for the opportunity to be a preferred vendor for their customers. We know that customer relationships and retention are of extreme importance to them. We look forward to working with each of you. Here’s to a healthy, happy working relationship. Anytime you need us, have questions or ready to send a referral, simply give us a call at 573-339-1948, or fill out this brief form.

As a part of Farmer’s Emergency Mitigation Referral Program, SERVPRO of North Central Mesa provides’ the following service guarantees:

  • 24/7 service, 365 days a year.
  • One-hour contact upon receipt of the emergency referral and 4-hour on-site arrival unless requested otherwise.
  • Licensed and trained professionals who adhere to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) recommended water mitigation guidelines, processes, and procedures for cost-effective drying of water damage.
  • When feasible, the use of non-destructive drying techniques instead of tearing out interior building materials which saves customers the inconvenience of having to leave their homes.
  • Determine the most effective plan for returning your property to normal as quickly as possible.

Farmers’ Emergency Mitigation Referral Program vendors are not affiliated with the Farmers Insurance Group of Companies.

Part 3 of Why SERVPRO- Our office staff

4/20/2020 (Permalink)

Female receptionist answering the Phone Today is a great day at SERVPRO, how can we help you is not how we answer every phone call. Although our receptionists are top-notch.

Here at SERVPRO of North Central Mesa, you’ll never get a call answering services. We strive in customer service, and one of the best ways to do that is by having a real live person answering the phones 24 hours a day, seven days a week.

Since we are an emergency-based business, we make it a point to be prompt and courteous to every customer that calls us. We have a Fantastic office staff that will answer the phone for you. Cary, Denise, and Tauna have experience and work close to the employees to stay on top of scheduling, billing, and taking phone calls.

No one knows when an emergency will happen. So, we are always prepared for the worst. Our office manager Denise Frost is one remarkable person. She is the Mom of our SERVPRO location for more reasons than one.

Cary is apart of our office staff and is always dependable as well as Tauna with two screens. Tauna and Cary are still there to make sure all your information is collected accurately and to make sure we do our jobs correctly.

Check out their profiles on our employee directory Right Here.

If your considering who to use for your water damage issue, who to choose to clean up your home, or your business, SERVPRO of North Central Mesa will be there for you, our office team is another reason why you should choose SERVPRO.

Part 2 of Why SERVPRO - past customer reviews

3/20/2020 (Permalink)

SERVPRO's google business page. There is a van, the map marker location, and the best way to get a hold of SERVPRO SERVPRO is here to help, and our Google business page reflects this. How well do we handle customers who've been in a water loss in Mesa Arizona?

We consistently exceed our Customer’s expectations 

When it comes to your personal property, it’s always essential to make sure that it’s handled the way that you want it to be. Here at SERVPRO, our mission is to have happy customers, and when you are in the business of disasters, that can be a hard situation to make someone happy.

So do we have happy customers? That’s a good question. Click here to see our Google Reviews and check out our social media reviews for yourself to see what all the fuss is about. 

In more recent news

In recent news, we were recently in a meeting with some of the other local marketing agents that are also business professionals. Just in a different industry, and one of the most common concerns that the people had was how to know if their marketing was being successful or not. 

Clients were using their business, in hopes that they would have a pleasant experience with the actual service their company provided. Similar to water damage, and as marketers, we work hard to try to acquire new customers and clients every day, and what we excel at is making our current customers happy as can be. 

Part 1 of Why SERVPRO series

1/7/2020 (Permalink)

SERVPRO of North Central Mesa's team members in a line surrounding the SERVPRO name Paul and Denise Frost SERVPRO Team. Cary Schellenburg, Adam Boynton, Brian Ford, Adam Frost, Bridget Bello, Adam Bello, Kevin Frost all in a line.

Here in the marketing department, one question asked often is, “Why should we use your SERVPRO Franchise?” The fact is that there are a ton of restoration companies you can choose from, and there are other SERVPRO franchises to choose from as well. It can be a daunting task to find a company to come into your home or business to take care of your things in your home and get your life back together! We know that.

So, we have decided to create a 6 part blog post to talk about why you should use SERVPRO of North Central Mesa for your water, fire, and mold remediation, biohazard clean-up, ozone treatments, vandalism cleanup, etc.

Part 1 of the 6 part series of “Why SERVPRO.”

We consistently exceed our Customer’s expectations

We were just in a meeting with other marketing agents for different service professional businesses, and one of the most common concerns that the marketing agents had was that once the marketing was successful. Customers and clients were using their business that they would have a pleasant experience with the actual service their company provided. Like water damage, and as marketers, we work hard to acquire new customers and clients. It's disheartening to see business not return after the first use because of a bad experience with the service provided. I have certainly been in that place with other companies, so I understand!

Our Owner and Service technicians are fantastic!

Luckily I haven’t had to worry about that at all since coming here. Paul Frost, the franchise owner, is one of the most honest people I have met, he routinely goes out of his way to help people both in the course of his business and in his personal life. Levi Frost and Adam Bello, our Lead technicians, get nothing but praise from the jobs they go on. We generally get follow-up reconstruction jobs from the mitigation jobs they are on because our clients are so impressed with their work. They are professional and meticulous, and they are both IICRC Certified! Bridget Bello, our Packout Manager, has a spitfire personality with a genuine heart and loves people. When dealing with pack-out issues, these are unique and important characteristics to have. Pack-outs often involve dealing with sensitive and personal items, and our textile director is very sensitive to that. During the pack-out, content cleaning, and content storage process, they make sure that all items are handled with care. They also personally invest themselves with our clients to make sure their needs are taken care of.

Our Office Staff

Our office staff is pretty good too! Denise Frost handles the finances with a fine-tooth comb, and Cary Schellenberg, Denise’s sister, handles all of the paper/computer work (and there’s a TON of it…) and helps manage the job loads to make sure the company is running efficiently. While running effectively, Cary's job is vital because it allows us to offer our top of the line services at very competitive prices. Denise is also the “Mother” of the business. (Quite literally, This is a family run a local franchise, and Paul & Denise started it all). Denise and Cary help keep us grounded when things get all crazy, especially around monsoon season.

Our Reconstruction Dept.

Adam Boynton is the manager over reconstruction. Our biggest joke running in the office is that he never has anything to do. The opposite is the reality. Between the reconstruction jobs, we get from Levi and Adam’s work, Paul’s background (over 30 years in the construction industry) and reputation. Referrals from all of the insurance agents and property managers who love us, and the online leads that come in from the excellent marketing department, we keep Adam busy and growing more gray hairs! He is an expert at managing all of the work, along with all of the subcontractors we use to get our job done.

The Marketing Department

Now, this may seem a little self-serving, but our marketing department is pretty good too! Kevin Frost is the Marketing Manager, and Brian Ford is his marketing partner in crime. We love to be in front of people representing our business because we love and trust the people we are representing! We also spend a lot of time doing nerdy stuff behind computer screens. Brian and Kevin (yes,... we’re going 3rd person on ya…) are both Google Trusted Street View Photographers (We’ll talk more about that in another post in the series… stay tuned). We have the task of marketing our services, which usually involves misfortune on the part of our future clients. Talk about awkward… Kevin also spends time working as a volunteer for the local American Red Cross while Brian spends a lot of his off-duty hours trying to make sure his kids don’t terrorize the neighborhood.

There are a lot of ways that we could have started this “Why SERVPRO” series. We could have started out talking about all of the technology we use to make sure jobs are done right and efficiently; we could have talked about the Parent company and other supporting franchises around us, we could have talked about the hours and hours of education we go through to stay on top of the latest trends and industry innovations instead when it comes down to it, we think that the people who work here is what makes us successful. We have a 4.7-star rating on Google, 5-Star Rating on Facebook, and a 5-Star Rating in Yelp! And it’s because of our people!

Commercial Water Loss Mesa Arizona

12/2/2019 (Permalink)

Commercial Water Loss in Mesa Arizona

We recently got a call from a furniture business in Mesa AZ when a sprinkler line in the ceiling of the building broke. We were on the scene within 30 minutes of the call and were baffled when over 2 hours later water was still coming out of the damaged line. When the fire department came out to assist with the initial response, the emergency water shutoff valve was not completely shut off. This caused several thousand more gallons of water to enter the building causing more damage and requiring a lot more extraction time.  

Water damage can strike your Mesa commercial establishments at any time and this only means lost revenue and disruption of business leading to lost customers. When water damage occurs, early detection and swift action are critical to saving your business. No business, large or small is completely immune to water damage and loss but there are measures that business administrators can take to ensure that their businesses are ready to mitigate the effects of water damage.

We are your water emergency response and restoration company in Mesa, Arizona with national strength and a local presence and knowledge. We understand that every minute is essential to saving your work and therefore respond the fastest to any size of a disaster. Disasters don’t wait for opening hours and therefore we are also open around the clock.

Your one-stop-shop for all things water damage emergency and restoration. Here are more ways we can restore normalcy to your business in case of water loss.

  • 24/7/365 emergency response
  • Certified fire and water restorations
  • Quick response time

Often the fire department will respond to a water leak situation but in the hurry, they may not shut the sprinklers off completely. This could mean water damage from leaking sprinklers. As little as a drop per minute could cause immense damage to property. It all depends on where that one drop is landing and even so the humidity of an entire office block could change because of a small pool of water leading to poor indoor air, mold and mildew growth.

Water damage restoration experts

Thankfully, it doesn’t have to end that way. When disasters come calling, it’s time to call in professional water restoration experts, SERVPRO® of North Central Mesa. With more than half a decade of experience, our crew will make it “Like it never even happened.”

Commercial water loss protection

We offer preloss contingency protection (ERPs), emergency commercial water loss mitigation and post water damage cleaning and restoration. We are the crew with the manpower and machines that will stabilize your operations within hours and get you back to business quickly and avoid prolonged downtime and further damage.

With our help, you can safeguard your premises by putting in place preparations for water damage emergencies. We work with clients on emergency water and flooding procedures with directions on actions to take to mitigate hazardous effects. With an app like ready.SERVPRO.com, businesses in North Central Mesa can easily take back their offices and production spaces from water flooding.

Nationwide strength and local knowledge

You can now rest assured that regardless of the size of your water loss problem, SERVPRO® of North Central mesa professionals can handle it within hours. With our diligence and advanced cleaning and restoration techniques, we should easily restore your business to its preloss condition.

Call us now

When your commercial establishments face loss due to water damage, call us for a rapid response and timely water extraction and restoration. We will dry your spaces and get rid of all the dangers and contaminants faster than you would think possible.