Recent Posts

What to do if you get caught in a house fire

11/2/2020 (Permalink)

2 story house on fire 2 story house on fire.


In the Mesa area the holidays generally see an increase in house fires. Most people would assume that the increase in fires is due to Christmas Trees and Candles catching on fire. While that may be true in other areas, statistics here indicated that the number 1 cause of house fires during the holidays is distracted cooking gone wrong. When a fire breaks out and you are awake people are generally able to react quickly to either get out of the house or stop the fire before it becomes a problem. But what happens when a fire breaks out and you are asleep? The majority of fire deaths occur when fires start when people are sleeping.

Here's the scenario, it's the middle of the night, the fire alarm starts going off. You're startled awake and you notice a slight presence of smoke in the room. What do you do? Well, how slight is slight? If it's slight enough you might try to, get some things. Like some jeans or your comic book collection or something. No, It's imperative not to waste any time, a fire can go from small to huge in a matter of minutes. 

40 years ago you had 17 minutes from the time the fire alarm went off to safely exit the house. Today, that amount of time is down to about three or four minutes.  This is because modern furniture burns quicker because so many items are now made with synthetic materials.


Get to the door. You feel if it's hot with the back of your hand. If it's not hot, you open it. If it’s hot, you don’t open it. Even if it is warm you could run a serious risk by opening it.

Alright, so what are you supposed to do if you can't exit? If you're unable to exit, your best option may be to stay put, stay right where you are. Smoke, in this case, is one of your biggest threats. Fire and smoke in a room diminish oxygen. Under normal conditions the percent of oxygen in the air is roughly 21%. Even when this percentage is just slightly lowered to 16% physical and mental ability become significantly impaired. When available oxygen is estimated to be at about 6 to 7%, death can occur within minutes. But fire won't burn with that low of an oxygen concentration. So at least you won't burn to death. So, just to reiterate, don’t go running through the fire like you see in the movies!

If you are stuck in a room, here are your next steps. You will want to prepare this ahead of time, so hopefully you aren’t reading this while the fire is in the next room. That could be bad.

  1. First notify responders
  2. Next focus on sealing out the smoke. 

You will want to have foil, duct tape, and a wet towel. If you aren’t able to use a wet towel, use a dry one. Lay the towel against the bottom crevice of the door. Use the foil and tape to cover the air vents and cracks. And you can hold a damp cloth against your face to help filter smoke. - 


Alright so now the fire is in the room, we can feel the heat, we have nowhere else to go. What are you supposed to do? - Well, in dire situations, a window may also serve as an exit. If the window is stuck and you feel compelled to break the window, please be mindful, this is incredibly dangerous. It may sound like fun, but it’s very dangerous. This type of scene may seem movie-like and exciting, but it's actually your last resort. Ideally you want to aim to take preemptive measures so a situation like this does not occur in the first place.  

So if you’re at this point you're in serious trouble. There have been situations where someone panicked, broke the window, cut his wrist, and actually bled out by the time they were found. There are a few safety measures to keep in mind. First, find a cloth and wrap your hands. Second, find a blunt object to break the window with. Break the window and safely clear the window frame of glass before exiting the room through the window.

After you have escaped the house, if you have exited through a first floor window, you will want to get away from the house to safety. If you are exiting through the second story get off of the roof as quickly and safely as possible. Again, hopefully you are reading this before an emergency happens and you can prepare ahead of time by getting a ladder that can be hooked to the window similar to the First Alert Store Steel Fire Escape Ladder. After you have gotten safely away from the house fire, call first responders at 9-1-1 as soon as possible if you haven’t already.


After the first responders have put the fire out, the next stage begins. Dealing with your insurance, restoration companies, and the hotel stays. I remember when I was younger and our house caught on fire that the hotel stay for a month was like a vacation. I loved it. When talking with my parents about the experience, they had less than fond memories. More often than not, you will also have independent adjusters knocking on your door trying to “get you what you deserve from your insurance company.” We will be doing a separate blog post about the positives and negatives of using private adjusters in another blog post. We will add the link here when it is live. But, before you sign anything, talk with your insurance adjuster and at least 2 other restoration companies. (We would prefer that we were one of them!) 

The recovery will be a very stressful ordeal and you want to make sure you are working with someone you feel comfortable with. SERVPRO of North Central Mesa’s emergency line is available 24 hours a day and is answered by someone who actually works from the local office here in Mesa, AZ. Feel free to give us a call any time so we can answer any questions you have before a fire happens, or afterwards.

Arizona Volunteers Heading to Louisiana for Hurricane Delta

10/16/2020 (Permalink)

Map of South Eastern United states showing the path of Hurricane Delta Path of Hurricane Delta

Hurricane Delta Volunteers from Arizona

Arizona volunteers are stationed in Louisiana ready to help at a moment's notice. Some have already been there for weeks, helping people there get by other storms. As hurricane delta violently lash the gulf coast last week,  Arizonans with a determination to serve have been leaving the sunny weather of our state to help thousands facing life-or-death situations.  One family in Louisiana has gone through this three times now in 15 years they lost three homes completely, and because they're on the coast, they don't have insurance. This is something I dealt with when I lived out in Florida right outside of Tampa Bay. We were unable to find any insurance that would cover flooding issues. Luckily, the neighborhood we lived in didn’t get hit with flooding as much because we lived off of a lake that usually absorbed the runoff. But I personally knew a lot of people in our area who had flooding issues that had to cover effects of the flooding out of their own pockets. 

Stories of heartbreak and pain from previous year’s storms have prompted more than 100 Arizonans to be ready at a moment’s notice to travel to other states to help out through volunteer work opportunities with the American Red Cross. Steve and Patty Larsen are among some of those volunteers who left on a 2 week volunteer trip with the American Red Cross to help. Steve and Patty are spending retirement heading into disasters for the sake of strangers was the right decision. 

One issue they are having back east is that they are not able to house everyone in large stadiums because of the COVID19 Pandemic. In the past the had been able to put thousands of people in a large area and keep them in cots. But the global pandemic has changed all of that. The Larsons are in New Orleans volunteering for the Red Cross, helping to tend to the needs of hundreds now evacuated to more than three dozen hotels across the area. A lot of the businesses are boarded up already. The city employees drove around with sandbags and equipment to help people buckle down for Hurricane Delta. 

This was just the latest disaster in a vicious storm season, homes and buildings still boarded up and covered with tarps throughout Louisiana, after Hurricane Laura tore through in late August. “There have been a sequence of gulf storms that seem to be hitting the same immediate area,” (Michael Young of Phoenix AZ who has volunteered with the red cross for seven years.) He said they have about 13,000 people in hotels in the gulf area from Hurricane Laura. 

With so much to do with too few hands on deck there's just not enough volunteers to take Care of the need down there. According to Michael Young, they are down two-thirds of the volunteers than they would normally have and hopes others will follow their lead and head to to donate their time to help others in need.

SERVPRO has several franchises helping out in the area hit by Hurricane Laura and Hurricane Delta. SERVPRO has a large Storm Response and Disaster Recovery team ready at a moments notice to mobilize around any storm event in any location to help get residents affected by natural disasters get back into their homes and businesses as quickly as possible.

Hoverboard Causes Fire Damage in Mesa AZ Home

10/16/2020 (Permalink)

hoverboard on sidewalk on fire Hoverboard on Fire

Hoverboards cause Fire Damage in Mesa AZ Home

Just earlier this year, we got a call to a house in Mesa where a house fire had consumed everything in the garage but was luckily stopped before entering the home. Originally, it was thought that the fire was caused by faulty wiring in the solar panel setup. With more investigation it was found that a hoverboard in the garage actually started the fire. If the family in the house and first responders hadn’t acted quickly the whole house would have been a loss. Last year we responded to an apartment fire (also in Mesa AZ) where a similar type motorized scooter started a fire.

They certainly look like a lot of fun, but hoverboards carry a hidden danger and it's made headlines in recent years. In 2016 hoverboards were to blame for two fires in the Nashville area. One fire nearly killed two children.The family has been urging anyone who has a hoverboard to be very careful since their house fire. January 6th of 2019 was supposed to be a normal day for the Fox family. They were getting lunch when they got the text messages that flames and smoke were ripping through their home. When they got home, they kicked in the doors, and Brian Fox thought he was going to lose two of my four children today.He said, “it was just so painful.” 

Two of their older children were trapped with no option but to jump out of a second-story window into the hands of their father. Mr Fox stated, “I was just begging her, yelling at her, Please jump baby, please jump.” The family is all safe, but they urge parents of children who own the hoverboards to be careful because of the destruction it caused to their lives.

Nashville firefighters say this melted hoverboard is to blame for the blaze. The Foxes say it was a Christmas present for their son, a present that destroyed almost everything. The parents say they did their research and even talked to friends before buying the toy, but now the family is figuring out how to move on in how to rebuild. Ironically, a family friend of the Foxes also had their hoverboard catch fire. Thankfully, this one was just a small fire. The Nashville State Fire Marshal has warning families not to leave a hoverboard unattended while it's, charging

There has been enough of an issue with hoverboards starting fires that the United States Product safety commission has a page on their website dedicated to Hoverboard safety issues. You can find that information here: US CPSC Hoverboard Safety.

Here are the 4 most important safety tips they outline for hoverboard safety:

  1. Check for recalls. Go to: to see if the hoverboard has been recalled. Stop using a recalled hoverboard immediately and contact the manufacturer for the remedy.
  2. Only charge a hoverboard when you are there to watch it.
  3. Have working smoke alarms on every level of your home, outside sleeping areas and inside each bedroom.
  4. Report incidents involving hoverboards overheating, smoking, or starting fires to CPSC at:

2020 Holiday Fire Safety Tips for Mesa AZ Residents

10/16/2020 (Permalink)

Christmas tree on fire Christmas Tree on Fire

2020 Holiday Fire Safety Information

The holiday season is coming up and it is important to remember a few things during the Holiday season to help prevent a house fire here in Mesa AZ. It’s my favorite time of the year, but unfortunately it's the time a year when fires go up. That's right. Especially accidental fires. So we're gonna talk about a few things here to help keep you and your family safe.

So let's start with candles. The candle market has exploded the past 10 years. Everyone uses them. Decoratively, to scent their houses, or as gifts. Everybody loves candles. But we have to use them safely. So here's a quick tip for candles, especially during the holiday time of year. If you don't use them a lot. You want to put something down like tin foil, something non-combustible. What does that mean? It means it's not going to burn. OK, we want to catch the wax but we also put a layer between the candle and something that's going to burn.

So if we do something simple like that, we can put our candles out in a tray or something, on top of our tin foil. Then you can dress them up. 

Here are some things you want to keep in mind when using candles during the holidays:

  1. The one thing we don't want to do is we don't want to put our candles near drapery.
  2. We don't want to put them near the curtains or other furnishings.
  3. We want to have what's called a three foot ring of safety around our lit candles all the time. Always keep three feet between the candle and anything flammable.

During Christmas time most people in the Mesa AZ area like to put up a Christmas tree. We're all very proud of our tree. It's a great family tradition. We love to decorate it. We love to display it, but there's a few things we need to know. 

  1. First of all where we put the tree. We don't want to put the tree anywhere where it's going to block our path to get out in case of an emergency.
  2. The second thing is, we don't want to have our tree near anything that gets hot. So we don't want to put it in the front window for the neighbors to see, if that's where the radiator is. We don't wanna put it next to the fireplace, although that makes a great picture for our Christmas card, that's not the best place to put the tree either. We don't want to have this tree dry out.
  3. A dry Christmas tree will burn in 30 seconds. It's devastating. They make turpentine out of pine trees. It's very flammable once it's dried out, think of that on fire.  
  4. Keep them watered, for goodness sake. 
  5. Talk to your tree. Communicate with your tree, OK? Come over every once in a while during the season. And check the tree needles. When these needles start falling off, you're getting in a dangerous situation.

Christmas lights. OK, we love our lights. Actually some of us hate our lights. Well... You hate them when they look like a mess and are all tangled up, right?! It's very important, before you put them back on the tree, or on our home, to go through them.  You want to inspect them. You want to go through to make sure there are no exposed wires, no frayed wires, and no broken bulbs. These issues can cause a shock hazard and a fire hazard. So very carefully inspect the whole string. When we put them on, don't put more than three strings together. Don't cheat. Keep it down to three strings plugged in together.

You'll be OK. Also, you want to make sure you buy the lights at a reputable store. When it comes to electrical appliances, Christmas lights, anything like that, get them from a reputable place. And make sure that it has a marking that says UL on the back. It means they've been tested for the use that they're designed for. As long as you maintain them they'll be safe forever. Buy the good Christmas lights and maintain them.

If you have questions about a potential fire safety issue, feel free to reach out to one of our fire safety experts here at SERVPRO of North Central Mesa at (480) 553-7103. If you are on a mobile device and want to send a message, send us a message through our Google my Business listing at Of course, if there is a fire, call 911 and then give us a call. We can be there on the tails of the first responders ready to support you. 

How to Properly Clean your Rain Gutters to Avoid Storm Water Damage

10/16/2020 (Permalink)

Dirty rain gutter from leaf buildup Dirty Rain Gutter Buildup from Tree Leaves

Potential Water Damage from Rain Gutter Buildup

We have had some relatively mild monsoon seasons here in Mesa AZ over the past 2 years. The obvious issue that comes along with that are lack of water issues for plants, trees, etc. Not to mention the increased fire risk issues. One thing that may get overlooked, though, is the water damage risk that is due to build up in rain gutters. Usually, regular rainfall will clean out the rain gutter system of tree leave, small branches, dirt and other debris. When water from rainfall doesn’t clean that system out and the rain gutters become full it causes a risk of water overflow that can cause roof damage and water damage from water overflow in parts of the rain gutter system that become dammed up. In order to avoid this situation the rain gutters should be cleaned out at least yearly.

In this blog post we're going to cover how to clean your gutters properly and safely. Being the key and the things that you'll need to clean them.

Rain Gutter Cleaning Process

  1. First, you're going to need a good set of gloves. 
  2. Second, you're going to need yourself a good ladder depending on the height of the gutters. That will depend on the size of your ladder
  3. The third thing you're going to need one of the most important things is going to be that ladder stabilizer, the stabilizer that we have up.
  4.  The last thing you're going to need is a five-gallon bucket with something like a paint hook to attach it to the ladder so both of your hands are free..

For the ladder stabilizer you will want to get something similar to a corner buddy that stabilizes the ladder to the roof. It bolts onto the ladder, so it doesn't make a difference if the feet kick out on the ladder or if the latter slides left or right. With that stabilizer being up there, it's going to eliminate the risk of the ladder slipping out or going to the left or the right it keeps it secure up there. That's going to be the most important thing.

So, what you'll do. Is you get your bucket then you can hook it onto the ladder with a paint hook to free up both of your hands.So once you get your bucket, your hook, and your gloves, you're going up your ladder. (Make sure it is a nice strong and secure ladder.) Then you will just scoop the debris out of the rain gutter with a gloved hand and put it into the bucket. After you have gotten out all of the debris you are able to remove with your hand, you can use a brush to clean it further. The rain gutter doesn’t need to be immaculately clean, just clean enough to allow water to flow through easily. When you are done with the area that you are able to reach safely, get down off the ladder, move it over and start scooping again and keep going until the whole gutter is clean.

How to Avoid Water Damage Issues While on Vacation

10/16/2020 (Permalink)

How to Avoid Water Damage while on Vacation with Water damaged house in background How to Avoid a Water Damage Issue While on Vacation

How to Avoid Vacation Water Damage Disasters while you're Away

So, the 2020 Holiday season is coming. With the crazy year we have had, assuming there isn’t a huge surge in COVID-19 cases, you might find yourself traveling to see family, or just to get away from civilization for a while. Either way, if you will be leaving your home or business for a while, there are a few things you will want to think about before leaving to avoid a possible water damage issue while you are gone. If a pipe leaks or bursts while you are away, water can destroy carpets, furniture, and even compromise the structural integrity of your home or building.

5 Water Damage Prevention Tips

  1. So here are some tips to help. You put your mind at ease, while you are away. 
  2. Check the pipes under all the sinks, as well as your water heater for cracks and rust. Inspect the hoses that connect to your washing machine dishwashers and refrigerator ice-maker.
  3. Replace any old or damaged hoses.
  4. Clear all debris out of your rain gutters and check for downspouts for any blockage. 
  5. If you have a sump pump check that it's in good condition. Also, ask someone to check your house periodically, while you are gone. Show them where the main water shutoff is located in case a pipe leaks or bursts. We strongly suggest turning off valves to washers, sinks, and toilets.

We hope you have a safe holiday and that you return to your home exactly as you left it. Using the Free Ready App developed by SERVPRO to help prepare for an emergency is a great way to prepare ahead of time. You can check out a video we made about the app and how you can use it in your home emergency preparation plan here: SERVPRO Ready App for Emergency Preparedness

SERVPRO of North Central Mesa is here to help 24 hours a day 7 days a week. Call us at (480) 553-7103 for any questions you have or if you have a water damage issue you need help with. We work will all insurance companies and direct pay customers. If you are on a mobile device you can also send us a message through our Google My Business listing at the following link:

How to Replace a Toilet Supply line to Avoid a Water Damage issue in San Tan Valley and Mesa AZ

10/14/2020 (Permalink)

Replacement toilet supply line with specification tag Replacement Toilet Supply Line Specification Tag

How to Change your Toilet Supply to Avoid a Water Damage Issue

One of the worst things that can happen in a bathroom is a water leak, especially at the toilet or at the bathroom faucets. So in today’s blog, we’re going to give you tips on how to replace the bathroom water supply lines for both the toilet and the sink and to do it without having to worry about any leaks. We are called out to water damage issues in Mesa, AZ and San Tan Valley quite frequently for losses due to supply line issues, so we wanted to make sure you had the information you need to avoid having your own water loss.

So for toilets, obviously, the water supply line is right behind the bowl and underneath the tank, and there are two points where they leak. Point number one is the connection between the water supply line and the shut-off valve. The second place where it leaks is where it connects to the fill valve of the toilet. Now, believe it or not, these water supply lines should be switched out every ten years because they do go bad. But if you live in an area where homes were put together real quickly and the construction was a little questionable, you might want to check it more often. And we highly recommend that you stick with steel braided water supply lines because of their strength and durability. 

Step 1: Turn off the Water

The first thing you need to do is to turn the water off at the water supply line. And it doesn’t hurt to get a container and put it directly underneath where the fill valve is located. Typically, toilet supply lines are only hand-tight up against the fill valve of the toilet tank. So if that’s the case, you’ll be able to turn it clockwise if you’re looking down from the toilet tank. You can also use a set of pliers or channel locks if this is not hand-tight. Then, you will want to empty any water from the water supply line down into the container. 

Step 2: Remove the Supply Line

Next, use pliers or a crescent wrench to remove the old supply line from the shut-off valve. Best thing to do is to take the old water supply line with you to the home store to make sure you get the right supply line. Again, we suggest getting a steel-braided supply line. We highly recommend this because they’re more durable than the other types. 

There are four things to look for on the supply line tag tag when you go to your home store. 

  1. First, Look to make sure it has the correct connection. For example, if your current toilet setup has a click seal connection, you will want to look for a “click seal toilet” water connector.
  2. Second, you will want to make sure the connection is the right size connection (?”, etc)
  3. Thirst you will want to make sure it is the right length
  4. Finally, you need to know the compression fitting size that connects up with your shut-off valve.

Step 3: Installing the new supply line

The connection that goes up against your fill valve works just like a gas cap. So you’re going to twist it on, you’ll hear the click, and you’ll know that it’s sealed properly. So there’s no guessing. You’re going to attach the click seal water supply line at the shut-off valve first. So just thread it on by hand, and then tighten it until it’s nice and snug, but it doesn’t have to be too tight. Then you’re going to tighten the top connection until we hear the click so you know it’s tight enough.

Then all you need to do is turn the water back on at the shut-off valve. Finally, you just want to check and see if there are any leaks at this point and down at the shut-off valve, and when you see that there are none, you are good to go.

If you’re not sure what size fitting you have between the shut-off valve and the end of the water supply line, there’s a kit that you can get. It’s called the Universal Click Seal toilet connector kit. It comes with three different fittings—one, two, three—that fit into the water supply line. The gold fitting is 3/8”. The black fitting 7/16”. And the silver fitting is ½”. The fittings are really easy to use. You just need to determine which one you need for your shut-off valve. For example, if your shut-off is ½”, you take the silver adaptor and you thread it into the metal nut of your water supply line. Now, the cool thing is you can get the same universal click seal kit for water faucet supply lines. So just keep that in mind if you’re going to be searching for those at the store. 

For water faucet supply lines, it does help to have certain tools. You will want to have a basin wrench. Basically, if you’ve never used one of these before, it can reach up underneath the sink here, and it can grab onto the existing water faucet supply line that’s connected to the faucet.

Check your Sink Supply lines as well 

Start this by turning off the water supply at the shut-off. By the way, if you have a bad shut-off valve, well post another blog post on how to replace them. So again, the water supply lines should be replaced every ten years, and where they leak most is at the connection or at the connection with the shut-off valve or up at this connection between the faucet and the supply line. We find it helpful to slide the basin wrench up along the existing supply line and put it right on top of the nut. And then you can turn it counter-clockwise to loosen the nut that’s up against the bottom of the faucet. Then remove the rest of the nut by hand. It’s really easy to do this once you get the hang of it, but sometimes it takes a while. So again, just use a crescent wrench to loosen this nut that’s connected to the shut-off valve. Any time you see rust or corrosion on these supply lines, that’s a sure sign that you should replace these. A lot of the time the sink supply lines will have a tag that shows how long the supply line is along with the fittings it has. Hopefully the print on the tag is still legible on yours when you go to replace it. You can also use a click seal supply line to replace the sink supply line as well. What’s nice with these is you don’t need any tools to attach this to either the shut-off valve or the faucet. So, no tools necessary. 

You’ll want to tighten this onto the shut-off valve by hand. This part will not make the clicking sound, so you’re just tightening this until it won’t go any further by hand, but you don’t need any tools. Next, do the faucet connection and you will hear the clicking sound once it’s tight enough. Okay, now you just need to turn the water on and check your connections. So if there are no leaks you are good to go.

As I said in the beginning, these water supply lines, when they go bad, can be a real nightmare. We deal with these issues all of the time and they are one of the most common reasons we have seen that people have a water loss in their home. So hopefully these tips will help you out. 

If you have any questions, let us know. Feel free to send us a message through our Google my business listing at (Make sure to use the mobile app with the message function) or call us at (480) 553-7103 and we will be more than happy to assist you with any questions you have.

I’d be happy to answer your questions. Take care. 

Commercial Mold Removal and Remediation in Mesa, AZ

10/1/2020 (Permalink)

Text: Mold Removal and Remediation with SERVPRO of North Central Mesa Logo with blurred picture of a mold spore in background Mold Removal and Remediation Services in Mesa Arizona

When You Suspect Mold in Your Mesa Business, You Can Count on SERVPRO of North Central Mesa for Mold Remediation Services

Mold is never something you want to leave ignored, whether you suspect it in your home or commercial space. Once you feel that you might have a mold infestation within your business, you must have the space assessed as quickly as possible. SERVPRO of North Central Mesa Professionals have the training necessary to locate areas where mold is colonizing so that we can begin moisture detection and cleanup protocols. We work fast to make sure your business suffers as little downtime as possible so you can stay on track with your business goals.

Do I Need Mold Inspection & Removal?

Contamination from the mold is a growing concern for all kinds of businesses in the Mesa AZ area. If you suspect that you have mold colonizing anywhere within your commercial space, it is vital that you contact the professionals for a mold inspection in Mesa. To have a hygienist come to actually test for mold could cost anywhere from $300 to $600. So you want to have someone who has training to deal with mold come do a basic mold inspection of the area to check to see if it is necessary to spend the money on having a hygienist come test your facility.

Mold is a fungus that flourishes in damp places and is known to grow in just about any area with moist conditions. Left unaddressed, mold can lead to potential health effects and harm your business's structural integrity. SERVPRO technicians have the necessary training to handle mold remediation. Our crew takes the time required to identify mold growth carefully to work on a plan for removal and sanitization.

What Should I Know About Mold?

Business owners need to know that some restoration entities will advertise their services as 'mold removal' in Mesa AZ. However, the idea of completely removing mold from your business is not possible and not even ideal. Every commercial building contains microscopic mold spores, so it is important that you know some of the facts:

  • Mold is everywhere, both inside and outside of buildings.
  • Mold thrives in moist environments and quickly colonizes when spores are exposed to water. When this happens, the mold colonies can bring on health effects and do serious damage to building structures.
  • Microscopic in nature, mold spores travel through the air and often enter into commercial buildings through doors, windows, HVAC systems, or on the clothing of people who enter your business.
  • When a significant amount of mold is present, you may start to notice a strong, musty odor.
  • It is essential that moisture or standing water areas get cleared up before mold remediation services can begin. Without this step, mold can quickly return.
  • It is best to note that higher humidity levels can create the ultimate atmosphere for mold growth. It is suggested that the indoor humidity of your building is kept lower than 45%. Luckily, in Arizona, we don’t have the same moisture issues as states like Florida or Alabama. However, that also means Arizonans are less likely to think about it and neglect it.

What are the signs of Mold I should look for?

One of the reasons that mold damage goes undetected is that it is usually hidden and hard to find. Should you have one or more of the following issues, you can contact SERVPRO of North Central Mesa to start the inspection process:

  • Problems with your HVAC system
  • Recent water damage or flooding
  • Leaks from burst pipes or machinery
  • Noticeable musty odors
  • Water stains or discoloration on ceilings or walls

In some instances, there could also be damage to the structure of your Mesa AZ commercial space. Mold is known to grow on and eventually destroy materials such as:

  • Drywall
  • HVAC systems
  • Gutters
  • Foundations
  • Roofing
  • Furnishings, and more

What Equipment is Used for Mold Remediation?

SERVPRO of North Central Mesa’s IICRC-certified technicians are trained to handle a variety of moisture-related situations for both residential and commercial customers. When you call us in for mold remediation, we have a broad range of tools and equipment we use to remediate mold for your business. We are always upgrading our diagnostic and testing equipment to ensure we have the latest technology to help provide the best mold assessments possible; This includes:

  • Infrared Cameras –these tools are excellent for detecting hidden pockets of moisture, leading to toxic mold.
  • Digital Moisture Meters –this equipment provides us with the actual moisture percentage so that our crew can verify whether or not the surface in question supports toxic mold growth.
  • Indoor Air Quality (IAQ) Meters –these devices help record essential air quality metrics to give us a clear picture of your indoor conditions' commercial space.

SERVPRO is the team to call when you need help with professional mold remediation services so that your business is back on track:

  • We work fast to assess the potential mold damage, then create a mold remediation plan suited for your unique situation. This helps to keep recovery costs down. That is why so many insurance companies have national agreements with us.
  • Our crew chief keeps you informed every step of the way, letting you know if it is best to call in an Industrial Hygienist (IH) expert to test for mold spores within your structure.
  • We help by assessing, inspecting, and then remediating the mold by removing any contaminated materials. We then scrape off any thin layers of spore growth followed by the application of EPA-registered antimicrobial agents.

SERVPRO of Mesa is available when you need mold inspection and remediation at your place of business. You can reach us by calling (480) 553-7103, and we make it "Like it never even happened."

Smoke and Fire Odor Removal in Mesa Arizona

10/1/2020 (Permalink)

Text: Smoke and Fire Odor Removal with SERVPRO of North Central Mesa Logo and Blurred picture of house fire Smoke and Fire Odor Removal Services in Mesa Arizona

Eliminate Smoke Odors With SERVPRO’s Unique Deodorization Approach.   

Smoke and burning odors are often among the most noticeable post-fire obstacles present in Mesa AZ homes and businesses. Failure to adequately address and eliminate these odors can have homeowners dealing with recurring issues whenever temperature shifts cause drywall and other porous materials to become temporarily more permeable. Using Thermal fogging equipment is often the best solution to address these concerns.  

Fire damage in Mesa AZ to residential and commercial properties has been at a higher risk the past couple of years because the summer monsoon seasons have had record lows in terms of rainfall which usually keep temperatures down. You are probably aware that we broke a heatwave record with 50 days over 110 degrees this summer. This has caused the potential for fires to significantly increase. Now, add to that the fact that we have spent so much more time at home this year because of COVID19 and people are doing dumb things because they are bored (You should hear some of the situations we come across.). It’s been a good year for fire restoration companies, not so good for business and homeowners. (Unless you were already looking for a remodel…)  Addressing odors is often one of the final steps to restoration and recovery due to a fire damage to a residential or commercial property. While hydroxyl generators and ozone machines have their place in odor removal and neutralization, thermal foggers are often most heavily used for several reasons:  

  • More Coverage – Thermal Foggers create a mist or vapor of a potent deodorization product. Because of that, we can utilize a single machine to address a large sized area. The fog created can spread out from the handheld device and neutralize harsh odor molecules on contact.  
  • Highly Mobile – Even though thermal foggers are great for large areas, they are lightweight tools, are handheld, and versatile in smaller spaces as well. They can quickly sweep over the entire house.  
  • Addresses Embedded Odors – By creating a vapor from our unique deodorizing compound, high permeance materials like drywall and ceiling tiles can be accessible to the gaseous product to eliminate trapped odors in structural elements.  

Are you Worried about your Odor-Damaged Contents? 

 Your personal belongings can also hold on to harsh odors from smoke and fire. It is usually more desirable to restore these items on-site. However,  we must often relocate them temporarily to our SERVPRO facility and run them through our ozone chamber to deodorize multiple contents simultaneously. 

No matter how widespread and concentrated odor concerns might be after a fire, thermal fogging can often address the majority of these concerns. Let our SERVPRO of North Central Mesa team help you make fire losses, "Like it never even happened." Call us today at (480) 553-7103. 

Prepare for an Emergency with SERVPRO's Free ERP App

10/1/2020 (Permalink)

Text: Prepare for an Emergency with SERVPRO of North Central Mesa Logo With Ready App Picture Prepare for an Emergency with SERVPRO's Emergency Ready Plan App. (ERP)

SERVPRO of North Central Mesa Recognizes National Preparedness Month with a Reminder to Residential and Commercial Property Owners:

“Disasters Don’t Plan Ahead. You Can.”

SERVPRO offers a no-cost tools to help property owners prepare a comprehensive emergency readiness plan

September is National Preparedness Month, an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for unexpected emergencies. In support of this initiative, SERVPRO of North Central Mesa, encourages Mesa AZ property owners to take the following 3 steps now to protect their families, homes, and businesses for the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you are unfamiliar with and/or don’t yet have a plan, use the tools provided by FEMA to get started.
  2. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.
  3. Store important vital paper documents in watertight/fire proof containers.

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said Williams. “The most effective response to any emergency is a fast response. That’s why having critical systems and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.”

SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at Local business owners can take an additional preparedness step by designating SERVPRO of North Central Mesa as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app.

“Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said Williams. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone.”

SERVPRO® of North Central Mesa specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of North Central Mesa, please contact our office Staff at (480) 553-7103 or email: For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please contact the marketing (480) 382-7039 at


SERVPRO was founded in 1967. The SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. It is the most recognized name in the restoration industry nationwide. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with many of the major insurance companies as well as many nationwide and local commercial clients.