Recent Posts

Biohazard Services in North Central Mesa, AZ

4/9/2018 (Permalink)

What is a Biohazard?

This past weekend was a busy one for us. Good for us, not so much for our clients. One of the calls we got was from an apartment complex we are a vendor for who had a renter who committed suicide. Now, our industry isn’t the most glamorous industry and a lot of our work comes from emergency issues where our clients deal with present and lingering suffering of loss. The loss of a person’s life is obviously the worst case scenario and one we and our clients take very seriously. It is a very sensitive event. That is one of the reasons we work hard to develop relationships of trust with businesses and residents of the areas we work in.

As far as biohazard events are concerned, a lot of them are due to suicides, but there are a lot of other events which cause the need for professional biohazard clean-up. A biohazard, as defined by The Arizona State University Biological Safety Manual, is defined as:

“Any microorganism (including, but not limited to, bacteria, viruses, fungi, rickettsia, protozoa or prions) or infectious substance, or any naturally occurring, bioengineered, or synthesized component of any such microorganism or infectious substance, capable of causing:

  • Death,  disease,  or other biological  malfunction in a human,  animal, plant, or another  living organism;
  • Deterioration of food, water, equipment, supplies, or material of any kind; or
  • Deleterious alteration of the environment.”

Other Biohazard Services

Some of the events, other than suicides, that we deal with that are of a biological nature include:

If you think you may have a clean-up issue that is of a biological nature, give us a call and we can help consult you on your options. We’ll let you know for certain whether your issue is bio-hazardous or not. Free information is always good, right?! If your issue is a biohazard issue, we’ll be able to give you your clean-up options for that as well.

This last part of the article is going to be a Suicide PSA. We deal with it more than we would like and anything we can to help on that end is a win for us.

If you have a friend, family member or co-worker that you think may be having suicidal thoughts, or are dealing with issues that could be suicidal, This is a great link to local resources for education and crisis situations. is a 501c3 Non-Profit Organization. If you are not dealing with a direct issue but would like to donate to help them help others, you can do so here:

SERVPRO of North Central Mesa Services

3/9/2018 (Permalink)

Yes, We Do Than Water & Fire Restoration and Mold Remediation... But we do a whole lot more!

Most people know that SERVPRO handles fire and water damage clean-up and restoration as well as mold remediation. Our 1-4-8 service standard says that we commit to responding to a call from an insurance carrier or call into the Call Center within 1 hour, be on scene in 4 hours and have an update to your insurance carrier within 8 hours to report on the condition of the loss. Because of this SERVPRO is one of the fastest and most trusted restoration companies in America!  SERVPRO of North Central Mesa is a locally owned franchise and we go even further and try to respond to your calls in North Central Mesa, AZ and surrounding areas within 30 minutes and be on scene within 1 to 2 hours!

Water Damage Clean-Up

Water damage issues are an extremely time sensitive problem. Water damage clean-up costs generally average between $1000 to $4000 depending on the area affected and the length in time it takes for a professional to get on scene to start the clean-up. Additionally, the longer an area stays wet, the higher the chance that mold will surface and become a problem. That causes a significant increase to the cost of the clean-up as well as the time it takes to restore your home or business to its original condition. We use the best equipment and most innovative approaches to dry out water damage issues quicker than anyone else. Along with being on scene within 1 to 2 hours, this experience gives us the best chance to keep your water damage losses to a minimum! Our dry out times are generally within 2 to 3 days for a project that it would take most companies 4 to 5 days. Our goal is to have a dry out completed within 48 hours.

Fire Damage Clean-Up

Our 24-Hour Emergency service provides you with the peace of mind that if your crock pot (or slow cooker) causes an electrical fire in the middle of the night, we can be there in a flash to get working on cleaning up any time of the day or night so you can get back to living your life as quickly as possible! According to the IICRC (Institute of Inspection Cleaning Restoration and Certification) “Ash and smoke, if left unhindered, will cause extensive corrosion, etching and discoloration, not to mention lingering powerful odors.” The IICRC requires it’s registrants to take extensive coursework in fire restoration techniques before they are certified. SERVPRO of North Central Mesa are IICRC certified For Fire, Water clean-up and mold remediation.

Mold Remediation

There are over 100,000 different types of mold spores! We breathe them into our lungs every day. Most people don’t know that all types of mold aren’t bad. In fact, there are only a handful of those mold spore types that are actually hazardous. The MBL (Mold & Bacteria Consulting Laboratories) lists hazardous mold types in three categories. You can see these categories and their definitions here: It is important to make sure that when you are taking care of mold in your home or business that you are using experts who have extensive training in how to identify different mold types and how to eradicate them to protect your structure and your health. SERVPRO of North Central Mesa technicians are IICRC certified for mold remediation and have been trusted to help hundreds home and businesses owners in the Mesa, AZ and surrounding areas take care of their mold problems for over 8 years!

But wait!... There’s More!

In addition to what you already know about Did you know that SERVPRO of North Central Mesa also Provides the following Services?

5 Signs That You Need Professional Air Quality Testing

3/6/2018 (Permalink)

Mold Remediation 5 Signs That You Need Professional Air Quality Testing Current Mold Job, Don't let this happen to you!

5 ways to know if your home needs
Professional Air Quality Testing

Generally, as a preventative measure, we recommend that homeowners get Air Quality Testing done once per year. However, there are certain conditions that would indicate that you should have your home's air quality tested as soon as possible! Professional Air Quality testing can be expensive (averaging around $300), but catching an issue such as a mold problem early can save thousands of dollars! We suggest putting away $25 per month and getting a test done at the end of the year.

And now what you all have come here for!

5 ways to know if your home needs Professional Air Quality Testing

  1. You find a mold spot
    You may be tempted to use a DIY home test to test the mold, but those tests only give you information on specific surface spots. Professional testing gives you a lot more useful information that can help you stave off a major mold problem. It can also tell you if you need professional mold remediation
  2. You notice an old or stuffy smell, or you notice that your house smells different than normal
    This could signal a mold problem or it could be something else such as water damage (pre-mold water damage), old or damage carpet, etc. It's always best to know what you are dealing with in that situation.
  3. There has been chimney damage or reconstruction
    If repairs or reconstruction has been done to the chimney in your home and it wasn't done correctly smoke from your fire could have problems escaping your house. This could cause smoke damage to your home. More importantly, though, that could cause respiratory and breathing issues for your family, especially if someone in your home has breathing issues such as asthma. A complete blockage is much more noticeable than limited air flow blockage. These issues can be detected when a professional air quality test is performed.
  4. You notice that your air is not circulating naturally
    When air is not circulating properly in your home it can have a negative impact on your energy bill. This is something that can really hit your bank account over time. Not only that, but stagnant air can become a breeding ground for germs and create an environment that increases your chance of getting sick or getting over being sick.
  5. You have noticed a general change in your health
    No one likes to be sick! Most people spend a significant amount of time in the home. If there are air quality issues stemming from airborne pollutants or stagnant air, you can have a hard time fighting off illnesses and recovering from the cold or the flu. Having a cold or the flu aren't the only issues that can affect your overall health if there are air quality issues in your home.  According to the CCOHS (the Canadian Center for Occupational Health and Safety - Yes, we know they're Canadian, but they have a lot more going for them than Hockey, Ryan Gosling, and half of the world's Polar Bear population…) bad air quality has been linked to:
  • Dryness and irritation of the eyes, nose, throat, and skin
  • Headache
  • Fatigue
  • Shortness of breath
  • Hypersensitivity and allergies
  • Sinus congestion
  • Coughing and sneezing
  • Dizziness
  • Nausea

From <>

Having your home or work's air quality tested every year may seem like a costly nuisance, but it is well worth the trouble and the cost considering what you could be dealing with if there are health or home issues that go on undetected.  If you have any questions about getting your air quality tested, please feel free to reach out to us at (480) 553-7103. We don't do testing ourselves, but we can be your unbiased 3rd party consultant.

ERP: How to prepare your Business or Home for a Flood or Fire

2/28/2018 (Permalink)

How to prepare your Business or Home for a Flood or Fire

What is an ERP and why every home and business should have one!

In a best-case scenario, we never have to worry about emergency situations such as water damage, fire damage, or other disastrous situations. But, they come when we least expect it and usually when we are the least prepared for it! Many businesses and homes have a plan to get out of the building if a disaster arises but don’t have a clear plan on what to do next. The reality is that the quicker water or fire damage is controlled and cleaned up, the less it costs you or your insurance and the less time you are out of your home or business!

When you are talking about dealing with water damage, mold should always be on your mind. Not taking care of the water damage quickly can lead to a massively expensive mold issue. If not tended to quickly it can double or triple the repair costs and time from the original water damage issue. Having a company on call who can respond within 1 to 2 hours can have a huge impact on keeping mold growth to a minimum or eliminate possible mold growth in the first place.

ERP stands for Emergency Ready Profile. It is designed for building with 100,000 square feet or less. It is designed to be a quick and easy snapshot of the building or home to provide important information in the case of an emergency situation. In the case of a business 40% of the business who face a disaster end up closing ( Of the 60% who do not close, 75% of them had an emergency plan of action.

The ERP contains

  • An Emergency Action Checklist
  • Building shut off points for water and electricity with pictures.
  • Emergency contacts
  • Insurance information for the Building and contents
  • Utility Service contact information with account numbers
  • Property Overview
  • Primary Contacts

A copy of the ERP can be printed out in a paper form or kept in an electronic form with the FREE Ready Plan App by SERVPRO that can be on an Android or IOS Device. The App can be downloaded to every employee or family member’s mobile device and your ERP can be shared across devices so everyone has the same plan of action!

(IOS Platform APP -

(Android Platform APP -

You can complete the ERP yourself, or you can request to have a local SERVPRO professional come out and create your custom ERP completely free of charge.

According to OSHA, “The most effective way to handle a crisis situation is to prepare in advance by creating an Emergency Action Plan.”

Ce Class on ETHICS

12/8/2017 (Permalink)

Community Ce Class on ETHICS SERVPRO is hosting a Class for you!

Insurance is an ever-changing industry that most normal people just pay for and don't have a good grasp of or simply don't fully understand it completely.  As an Insurance agent, it's your job to educate yourself and your clients on their options and how their policies can be beneficial if and when needed. Although being in a role to teach, and offer financial advice requires you to gain extensive knowledge on your part, and that knowledge must continue to grow if you are to remain successful.

If you are someone who needs Continue Education credits, then I have a treat for you. SERVPRO of North Central Mesa is putting on a course about Ethics. February 8th, 2018. Registration time is 8:30 am the course time will be from 9am-12pm. Breakfast and Lunch will be provided with coffee and Beverages.

We'll be holding this CE at Country Inn & Suites by Carlson 6650 E. Superstition Springs Mesa, AZ 85206. 100% attendance is REQUIRED in order to receive the CE Credit for this course.

If you would like to RESERVE your spot email us at or you can call me directly at (480) 689-7899.

What you'll learn:

The premise of this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged.

Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great.

As we explore what "Ethics" is, you'll be challenged to become involved in hourly group activities. The group activities will help reinforce what has been learned, as well as the ability to better deal with ethical decision-making in our lives.

Email or call (480) 689-7899 if you have any questions.

What SERVPRO carpet cleaning can do for you

10/18/2017 (Permalink)

Building Services What SERVPRO carpet cleaning can do for you Couch cleaning/ Upholstery cleaning

What can SERVPRO carpet cleaning offer to its customers? A clean carpet that is treated by a dedicated division of specialized and trained professionals prepared to take care of your and your floors properly.

We also offer carpet cleaning services in Santan Valley, Tempe, Fountain Hills, Gold Canyon and beyond.

  • Smoke, cooking oil, bacteria, and dust mites all collect in your carpets damaging the fibers some shampoos and detergents might actually cause further damage. Only a deep clean, by professional carpet cleaning with certified technicians, can preserve the life, color,  and beauty of your investment.
  • SERVPRO of North Central Mesa uses some of the most advanced technology such as a truck-mounted carpet cleaning system which can remove even the most ground-in dirt, odors, and of course those hard to remove stains leaving your carpet looking good as new with a fresh smell.
  • Our fully trained and certified technician will inspect any problem areas with heavy foot-traffic, pet stains, and odor, in order to decide on the most appropriate method of cleaning your carpet.
  • After applying a Pre-treatment, we use our specially-engineered treatment a Chemist at SERVPRO Corporate has created. Then our truck-mounted vacuum system can extract loosened dirt and soils.
  • Our technicians can also apply special treatments such as deodorizers and some protective coating that resists soil and prevents staining and extends your carpet cleaning service. 
  • When you are looking for professionals to take care of you and your flooring, give SERVPRO a call (480) 553-7103. 

Car Magnets

10/13/2017 (Permalink)

Community Car Magnets New car magnets the marketing team has. If you see them and snag a photo we'll give you a $50 gift card.

Just yesterday the SERVPRO Marketing team got an upgrade! Not only has our carpet cleaning been updated, but now so has the Marketing team.

New laptops, ipads, and even some car magnets. Have you seen these new magnets in your area? If not you will soon! The marketing team is hitting boots on the ground along with buffing up our online presence.

If you're in need the SERVPRO team will be there. Faster to any size disaster to make things "Like they never even happened." The SERVPRO of North Central Mesa has recently changed focus over to growing our Carpet Cleaning. Not only have we recently bumped up our tech and power, we've even hired a new technician. If you would like to see who go to our

You'll see our newest employee Joe. He has over 25 years of carpet cleaning experience and has even trained well over 500 carpet cleaning technicians. He's had just about every certification you can think of for carpet cleaning.

Get ready for the Holidays with some Carpet/tile cleaning. Call SERVPRO at (480) 553-7103.

New and Improved carpet cleaning

10/11/2017 (Permalink)

Commercial New and Improved carpet cleaning Some of our newest cleaning in a closet.

The old style of carpet cleaning is just that old. Most Carpet cleaners today still use the old manual scrub wand method simply because it has been around for so long. Here at SERVPRO of North Central Mesa, we use the Rotovac and pads. The Rotovac utilizes the Rotary vacuum heads to thoroughly deep clean carpets. It uses hundreds of multi-directional cleaning passes and only weighs less than 40 pounds.  It’s easy to use as in a self-propelled side to side motion. Not only does it clean carpets get stains up was easier, it also is a lot less stress on the technician. 

We will take care of you, with the best possible tools, to ensure your safety and ours. One call and that's all it takes to get you taken care of. (480) 553-7103

We have recently hired a new Carpet cleaner contractor. Reach out to us to get you and your property taken care of.

Call SERVPRO to make those stains "Like it never even happened."

We do drapes, tile, carpets, rugs, water extraction, and even Odor issues. Help us help you by giving us a call and get this cleaning started!

National Preparedness Month

10/2/2017 (Permalink)

Building Services National Preparedness Month Whatever the disaster we are there. For your home and facility, SERVPRO can make it "like it never even happened."

The National Preparedness Month is the perfect opportunity to share your facility information. There are plenty benefits of having a readiness plan in place for you, your customers, business, and family.

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

 In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a Comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet: download SERVPRO free Ready Plan App to access this information at any time using your smartphone or tablet. 

The ERP really help not just you but the local fire department, and your Local SERVPRO Franchise. As your disaster mitigation and restoration provider, giving you access to 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of the time of your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, YOU can plan for it.

Are your carpets ready for the holiday season?

9/21/2017 (Permalink)

Building Services Are your carpets ready for the holiday season? Yes, we even clean carpeted stairs. Look at the color, looks good as new

SERVPRO truly cares about its clients. Carpet cleaning is a good example of this. SERVPRO is here to help when ever you have a Fire happen in your home or business, a flood incident, mold growth, and even Biohazards and crime scene clean up. Carpet cleaning is now something SERVPRO of North Central Mesa is focusing on. We are already known as a company at the top of the industry and we going above and beyond with Carpet cleaning. I'll be listing the Services that carpet cleaning covers and why carpet cleaning is so important. 

It is important to state, no two jobs are the same. They can differ in size, soiling, home layout and extra services needed to restore the carpeting to an acceptable state. Fortunatly, no matter how bad the carpet is, a professional technicion from SERVPRO can most likly bring the fibers back to life once again. This way we can truly make it "like it never even happened."

SERVPRO of North Central Mesa employs Skilled technicians to remove soils and stains with the latest, state-of-the-art technologies and procedures. The IICRC sets the standards for this, and we have the certificates to make an impressive degree in this industry. Not only is this type of training impertive for porper cleaning, but a techinican has spent time working on their certification so that they can help potential customers know that they are making the right choice. 


Air Duct and HVAC Cleaning

Carpet and Hard floor cleaning and Care

Stain Remocal, Stain resistance applications

Odor Identification and Deodorization

Upholstrery and Drapes: Wet or Dry cleaning Methods.

Blood/Feces Cleanup

So why is cleaning so important? By the time carpet repairs are needed, the flooring probably looks like an eyesore, or just unstable. As carpeting get older, it has a tendency to separate from the subfloor called delamination. Children, pets and lots of social gatherings can be especially rough, resulting in matted carpets, stains setting in, and other issues. When you have these problems it's a professionals duty to get rid of the stress of it all and provide a powerful cleaning solutions. We are faster to any size disaster and are prepaired for nearly any situation. 

Floors in general are an extremly important part of a structure. The Holidays should be spent enjoying the company of family and firends, not dealing with allergies or illness. Hiring a trained porfessional to treat a home can ensure that dust mites don't wreck the party.

Give us a call (480) 553-7103 and see how SERVPRO of North Central Mesa can help you!